Manager, Strategy & Operations

Salesforce; Toronto; Remote; CAD 115,000 - 159,000; Full time

Job summary

A leading company in CRM solutions, Salesforce, is seeking a strategic operations professional to drive initiatives within Professional Services. The ideal candidate will leverage 5+ years of management consulting experience to support the execution of business strategy by providing data-driven recommendations. The role requires strong analytical, communication, and collaborative skills, promoting a team-oriented environment focused on results.

Qualifications

• 5+ years of experience across management consulting.
• Strong executive-level visual and verbal presentation skills.
• Ability to work in a collaborative and fast-paced environment.

Responsibilities

• Support pivotal initiatives independently and craft structured approaches.
• Partner with various teams to deliver data-driven insights.
• Develop executive-ready structured results tailored to the audience.

Skills

Analytical

Problem Solving

Communication

Collaboration

Organized

Results-Oriented

Job description

Apply remote type Office - Flexible locations Canada - Toronto Canada - Vancouver Metro - Remote time type Full time posted on Posted 9 Days Ago job requisition id JR282152

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The world’s highest concentration of Salesforce experts is found in Salesforce Professional Services (PS). We deliver solutions that push the boundaries of what’s possible for our customers. You will join a fast-paced team in the PS COO organization responsible for shaping the global strategy for PS.

Responsibilities

Support pivotal initiatives independently; take open-ended problems to desired outcomes by crafting a structured approach, conducting research / analyses, and synthesizing insights into actionable recommendations. Examples include :

Strategy : growth, GTM, delivery, partner, new products, talent

Planning : translating strategy into strategic priorities and supporting pilots and cascade

Support refresh, refinement, and execution of PS strategy

Partner with the Business, Operations, Analytics, and Finance teams to deliver data-driven insights

Partner with peer strategy teams (e.g., Product, Sales, Alliances & Channels, Customer Success) to strengthen connectivity and collaboration across the business

Develop executive-ready structured results, tailored to the respective audience

Experience / skills required

5+ years of experience across management consulting

Stellar conceptual, analytical, and collaborative problem-solving skills : ability to structure a variety of ambiguous problems, design solutions with little guidance, and craft high-quality outputs

Strong communication and collaborator relationship-building skills

Ability to succeed in a collaborative, fast-paced environment, remain flexible and adjust on the fly to new demands, prioritize, and respond with a sense of urgency

Organized and efficient, results-oriented, and able to take an 80 / 20 approach and move forward without complete information, very comfortable working in ambiguity

Strong executive-level visual and verbal presentation skills

Intellectual reserve, strong willingness for growth, and ability to accept feedback

Win as a team” attitude with a self-starter, beginner’s, and conscientious mindset

Experience / skills preferred

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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce .

Salesforce welcomes all.

For British Columbia-based roles, the base salary hiring range for this position is CAD 115,200 to CAD 158,400.