Manager, Strategy & Operations

RBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading financial institution is seeking a professional to support the development and communication of their DevOps & Developer Productivity strategy. The role involves managing operational deliverables, building presentations, and driving cross-functional projects. Candidates should have a degree in Business or Technology, along with significant experience in strategy and consulting. Strong communication and leadership skills are essential, and familiarity with Agile methodologies is preferred. This full-time position is based in Toronto.

Benefits

Comprehensive Total Rewards Program

Flexible benefits

Competitive compensation

Qualifications

• 3+ years in technology strategy, management consulting, or strategic program management.
• Exceptional storytelling and executive presentation skills.
• Proven ability to develop and communicate strategy within complex environments.

Responsibilities

• Support development and alignment of the DevOps strategy.
• Build executive-ready presentations for monthly reviews.
• Manage operational deliverables including tracking OKRs/KPIs.

Skills

Technology strategy

Management consulting

Presentation skills

Critical thinking

Agile concepts

Stakeholder management

Education

Bachelor’s or Master’s degree in Business, Technology, IT, Engineering

Tools

Jira

Confluence

Job description

Responsibilities

• Support the development, alignment, and communication of the DevOps & Developer Productivity strategy in collaboration with our senior management team and teams across DevOps.
• Build executive-ready presentations, monthly business review materials (eg. QBR, BRD), and communication briefs that clearly articulate strategy, progress, and business impact.
• Manage and support the success of operational deliverables including monthly control book, tracking OKRs/KPIs, success stories, and dashboards.
• Manage timelines, dependencies, delivery milestones, and progress for key initiatives.
• Translate program data into actionable insights, managing productivity and performance dashboards to ensure accurate, timely, and impactful reporting.
• Partner with leaders across DevOps, Enterprise Architecture, and delivery teams to drive alignment and ensure successful outcomes.
• Support the delivery of cross-functional projects that advance developer productivity, engineering practices, and technology modernization.

Qualifications

• Must-have:

• Bachelor’s or Master’s degree in Business, Technology, IT, Engineering, or related field.
• 3+ years in technology strategy, management consulting, or strategic program management.
• Exceptional storytelling and executive presentation skills, with advanced PowerPoint skills and strong written communication.
• Strong critical thinking skills with the ability to move between high-level strategy and detailed execution.
• Proven ability to develop and communicate strategy within complex enterprise environments.
• Experience managing multiple priorities in a fast-paced, priority-shifting environment.
• Proficiency with Agile concepts and tools (e.g., Jira, Confluence).
• Stakeholder management experience, including working with senior leaders.
• Ability to translate complex technical concepts into clear, business-friendly messaging.

• Nice-to-have:

• MBA or equivalent degree.
• Knowledge of DevOps practices, platform engineering, or developer productivity tools.
• Exposure to GenAI tools and capabilities, digital transformation programs, or data enablement initiatives.
• Experience with product management or change management practices.
• Design skills.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Contribute to one of RBC’s most strategic enterprise transformation programs.
• Be part of a high-performing team shaping the future of software engineering at RBC.
• Gain exposure to enterprise AI tools, platform engineering, and innovation initiatives.
• Build a unique blend of strategic, operational, and leadership skills in a consulting-style environment.

Job Details

• Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W, TORONTO

• City: Toronto

• Country: Canada

• Work hours/week: 37.5

• Employment Type: Full time

• Platform: TECHNOLOGY AND OPERATIONS

• Job Type: Regular

• Pay Type: Salaried

• Posted Date: 2025-08-14

• Application Deadline: 2025-10-03

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.