Manager Strategic Workforce Planning

T-Net British Columbia; North Vancouver; Hybrid; CAD 98,000 - 140,000; Full time

Job summary

An established industry player is seeking a seasoned Manager of Workforce Planning to lead their HR team. This pivotal role involves developing strategic frameworks for workforce planning and collaborating with business leaders to address workforce challenges. The ideal candidate will possess strong analytical skills and business acumen, ensuring effective talent planning in a complex environment. Join a diverse and inclusive team dedicated to making a difference in the community while enjoying a competitive salary and comprehensive benefits. If you're passionate about HR and workforce planning, this opportunity is for you!

Benefits

Defined Benefit Pension Plan

4 Weeks Vacation

3 Wellness Days

Comprehensive Benefits

Qualifications

• 5+ years of experience in strategic workforce planning and 3 years in people management.
• Strong analytical and problem-solving skills are essential for this role.

Responsibilities

• Develop and implement strategic workforce planning frameworks and programs.
• Build relationships with business leaders to address workforce planning challenges.

Skills

Strategic Workforce Planning

Business Acumen

Analytical Skills

Problem-Solving Skills

Decision-Making Skills

Relationship Building

Education

Undergraduate Degree in Business Administration or related field

Professional Designation in Human Resources

Workforce Planning Certification

Job description

Hours of Work: 7.5 hours per day - 5 day week (M-F)

Work Arrangement: Hybrid 8

Salary Range: $98600.00 - $139700.00 Annually

ICBC is seeking an experienced Manager, Workforce Planning to join our HR team. This is a key leadership role in developing ICBC's HR Workforce Planning Centre of Excellence (CoE).

As Manager, HR Workforce Planning, you will be responsible for the development and implementation of strategic and operational workforce planning frameworks and programs. A high degree of business acumen is essential as you will work with leaders and support their shifting business priorities and needs.

In collaboration with HR Business Partners, you will build trusted relationships with the business, providing expertise on developing proactive, practical and sustainable solutions to address workforce planning challenges and opportunities. You will guide a team of workforce planning specialists to deliver the solutions which will enhance ICBC strategic and integrated workforce planning capabilities.

With a focus on program execution, this role would suit a seasoned HR professional who can strongly influence in a complex environment to ensure proactive and timely talent planning with an evidence-based approach.

Key responsibilities in this role include:

• Develop, manage and implement the strategic workforce planning framework and roadmap; monitor and provide updates on tactic completion and execution.
• Identify future workforce demands that answer what, how many, where and when roles are needed for future business success.
• Develop and maintain a strong knowledge and understanding of ICBC's corporate strategy, business functions, budget, processes, performance metrics, key stakeholders, and the linkages between the business and corporate performance results and outcomes.
• Build and maintain strong relationships with the business, Finance, HR and other relevant workforce planning stakeholders based on trust and a sound understanding of their business priorities and operations.
• Work closely with business leaders to analyze the impact of various corporate/divisional initiatives and conduct risk assessments by employee segments and based on external trends and opportunities on their ability to acquire and retain the appropriate staff, whether through internal development, external hiring or other options.
• Work with relevant stakeholders such as Talent Acquisition, HR Business Partnering, Talent Management, People Analytics, Finance, etc., to develop practical solutions for a multi-year workforce plan that includes an integrated attraction, pipeline development and retention strategy.
• Establish, monitor and regularly report out to leaders on variance between plans and actuals, key performance indicators (KPIs) and other success measures (including Diversity, Equity and Inclusion) for workforce planning.
• Recommend and implement best practices and tools to optimize strategic and operational workforce planning programs.
• Research and monitor labour market trends, industry trends, establish and maintain relationships with relevant external stakeholders and subject matter experts.
• Support the increased awareness of issues related to workforce planning across the organization.
• Develop team goals and work plans, implement team processes and procedures and lead optimized service delivery, while overseeing the budget and performance of the team.

Position Requirements

To be successful in this role, you will bring the following skills and experience:

• Undergraduate degree in business administration, economics, statistics, consulting, finance, and/or related field; professional designation in human resources and a workforce planning certification are assets.
• A sound understanding of the underlying theoretical principles and concepts associated with workforce planning, recruitment planning, skills assessments and an understanding of how these relate to the responsibilities of the job.
• Minimum 5 years of direct experience in implementing and delivering strategic workforce planning programs and 3 years of people management experience, ideally in a Crown, government or unionized environment.
• High financial acumen to fully understand and assess the impacts of both staffing recommendations and changes within the business.
• Strong analytical and problem-solving skills, combined with solid critical thinking skills and the ability to identify and address areas of opportunities, challenges and/or risks in a complex environment.
• Proven ability to build partnerships and influence business decisions with all levels of leaders.
• Effective decision-making and problem resolution skills.
• Preference given to candidates with experience working in large, complex organizations and the insurance industry.

About us:

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment.

ICBC provides comprehensive benefit coverage to all eligible employees including a defined benefit pension plan and 4 weeks' vacation, plus 3 Wellness Days per year.

Our values guide how we interact with customers, stakeholders, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

We invite you to apply today and find out why employees recommend ICBC to their friends and family as an excellent place to work. We value and seek to maintain an environment of Collaborative, Supportive, Straightforward, and Knowledgeable team. Come join us at one of BC's Top Employers!

Only candidates legally entitled to work in Canada will be considered for this position.

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to [e-mail] - we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we've created two talent communities for Indigenous Peoples and People with Disabilities. By joining one of these communities, you'll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you're welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!