Manager, Strategic Initiatives

Dental Corporation of America (DCA); Toronto; Hybrid; CAD 100,000 - 120,000; Full time

Job summary

Dentalcorp is seeking a Manager, Strategic Initiatives to translate enterprise priorities into structured programs, pilots, and implementation plans across the network. You will lead workstreams, build business cases, and coordinate cross-functional delivery in a fast-paced healthcare environment.

You will collaborate with Clinical, Operations, Finance, IT, and practice teams to ensure practical recommendations, scalable initiatives, and measurable impact on patient care and practice performance.

Qualifications

• 5+ years of experience in strategy, consulting, program or product management, healthcare operations, analytics, or a related field.
• Demonstrated experience independently leading complex, cross-functional initiatives from analysis and design through implementation and measurement.
• Strong analytical and financial acumen, with the ability to build business cases, interpret performance data, and translate findings into practical recommendations.
• Experience defining product or program requirements, managing roadmaps or workplans, and supporting adoption and continuous improvement.
• Excellent stakeholder-management and communication skills, with the ability to influence across functions and levels without relying on formal authority.
• Strong organization, judgment, and attention to detail, with the ability to manage multiple priorities in a fast-paced, evolving environment.
• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint; experience with Power BI, Tableau, or similar analytics tools is an asset.

Responsibilities

• Lead structured analysis to identify practice needs, patient-care opportunities, business value, risks, and implementation considerations across strategic initiatives.
• Translate data and stakeholder input into clear recommendations, business cases, product requirements, funding priorities, and go/no-go decisions.
• Manage assigned products and programs, including roadmaps, requirements, project plans, governance, stakeholder engagement, adoption measures, and continuous improvement.
• Coordinate pilots and enterprise rollouts, ensuring dependencies, decisions, risks, timelines, communications, and accountabilities are actively managed.
• Build reporting frameworks and KPI structures that measure adoption, outcomes, financial impact, clinician capability, patient access, and operational performance.
• Monitor performance, identify gaps or emerging risks, and recommend changes to improve impact or redirect resources.
• Lead cross-functional work with senior leaders, clinicians, operations, technology, finance, marketing, communications, and practice teams to move initiatives from strategy through execution.
• Prepare concise updates, recommendations, presentations, and decision materials for leadership and governance forums.
• Create clarity in ambiguous situations, resolve issues proactively, and champion a culture of accountability, collaboration, and bias to action.

Skills

Strategy & analysis

Cross-functional leadership

Financial acumen

Stakeholder management

Communication

Project management

Tools

Power BI

Tableau

Excel

PowerPoint

Job description

The Opportunity

As Manager, Strategic Initiatives, you will manage a portfolio of initiatives spanning clinical excellence, technology, education, specialty growth, innovation, financing, and strategic partnerships. Reporting to the Senior Director, Strategic Clinical Initiatives, you will translate enterprise priorities into well-structured programs, product enhancements, pilots, and implementation plans across Dentalcorp’s network.

You will lead assigned workstreams from opportunity assessment through execution, helping define requirements, evaluate options, build business cases, coordinate cross-functional delivery, and measure outcomes. The portfolio may include practice technology products, innovation programming, clinician education, referral and specialty-growth initiatives, vendor partnerships, and opportunities to increase revenue or reduce costs.

Working closely with Clinical, Operations, Finance, Marketing, Communications, IT, clinicians, and practice teams, you will bring analytical clarity and disciplined project leadership to ambiguous business questions. You will ensure recommendations are practical, decisions are evidence-based, and initiatives are designed to scale.

Who You Are

• You bring structure, sound judgment, and momentum to complex initiatives.
• You are energized by opportunities to turn strategy into practical solutions that improve patient care, strengthen practice performance, and create measurable business value.
• You are comfortable moving between big-picture thinking and detailed execution.
• You can independently frame an opportunity, build a clear plan, manage stakeholders, and guide a workstream from analysis and design through implementation, adoption, and performance measurement.
• You thrive in a collaborative, fast-paced healthcare environment.
• You communicate clearly with senior leaders, clinicians, practice teams, and cross-functional partners, and you are known for curiosity, accountability, and a bias to action.

In This Role, You Will

Strategy, Analysis & Business Cases

• Lead structured analysis to identify practice needs, patient-care opportunities, business value, risks, and implementation considerations across strategic initiatives.
• Translate data and stakeholder input into clear recommendations, business cases, product requirements, funding priorities, and go/no-go decisions.

Portfolio, Product & Program Management

• Manage assigned products and programs, including roadmaps, requirements, project plans, governance, stakeholder engagement, adoption measures, and continuous improvement.
• Coordinate pilots and enterprise rollouts, ensuring dependencies, decisions, risks, timelines, communications, and accountabilities are actively managed.

Performance & Impact Measurement

• Build reporting frameworks and KPI structures that measure adoption, outcomes, financial impact, clinician capability, patient access, and operational performance.
• Monitor performance, identify gaps or emerging risks, and recommend changes to improve impact or redirect resources.

Cross-Functional Leadership

• Lead cross-functional work with senior leaders, clinicians, operations, technology, finance, marketing, communications, and practice teams to move initiatives from strategy through execution.
• Prepare concise updates, recommendations, presentations, and decision materials for leadership and governance forums.
• Create clarity in ambiguous situations, resolve issues proactively, and champion a culture of accountability, collaboration, and bias to action.

What You’ll Bring

• 5+ years of experience in strategy, consulting, program or product management, healthcare operations, analytics, or a related field is required.
• Demonstrated experience independently leading complex, cross-functional initiatives from analysis and design through implementation and measurement.
• Strong analytical and financial acumen, with the ability to build business cases, interpret performance data, and translate findings into practical recommendations.
• Experience defining product or program requirements, managing roadmaps or workplans, and supporting adoption and continuous improvement.
• Excellent stakeholder-management and communication skills, with the ability to influence across functions and levels without relying on formal authority.
• Strong organization, judgment, and attention to detail, with the ability to manage multiple priorities in a fast-paced, evolving environment.
• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint; experience with Power BI, Tableau, or similar analytics tools is an asset.

Why Dentalcorp?

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position is $100,000 CAD to $120,000 CAD annually (plus a bonus of up to 15% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.