Manager, Strategic Account Management

Walmart; Mississauga; Hybrid; CAD 92,000 - 126,000; Full time

Job summary

Walmart Canada is seeking a Manager, Strategic Account Management to grow a portfolio of strategic Marketplace sellers by developing and executing Joint Business Plans and expanding assortment.

You will lead executive reviews, build trusted relationships with seller decision-makers, and advocate for seller needs while aligning with Walmart’s priorities. The role focuses on driving GMV growth and improving performance metrics across assigned categories.

Qualifications

• 5+ years of experience in Account Management, eCommerce, Marketplace, Merchandising, Business Development, Strategic Partnerships, or related commercial roles.
• Strong relationship-building with seller executives and cross-functional teams.
• Proven ability to analyze data and turn insights into actions.

Responsibilities

• Grow a portfolio of strategic Marketplace sellers by developing and executing Joint Business Plans and expanding assortment.
• Serve as the primary business partner and point of contact for strategic sellers, leading regular business reviews.
• Identify opportunities to increase sales, traffic, conversion, and item activation aligned with marketplace objectives.
• Collaborate with internal teams to drive WFS, Walmart Connect, promotions and new platform capabilities.

Skills

Relationship management

Executive stakeholder engagement

Business planning

Data analysis

Negotiation

Cross-functional leadership

Job description

Position Summary...

What you'll do...

The Manager, Strategic Account Management is responsible for growing a portfolio of strategic Marketplace sellers by developing and executing Joint Business Plans (JBPs), expanding assortment, driving adoption of Marketplace solutions, and improving seller performance.

Serving as the primary business partner and point of contact for strategic sellers, this role develops trusted relationships with seller executives and decision-makers, leads regular business reviews, and advocates for seller needs while balancing Walmart’s strategic priorities.

The Manager identifies opportunities to increase sales, traffic, conversion, assortment, and item activation, building growth strategies aligned with category and Marketplace objectives to deliver against seller growth and revenue targets.

The role works closely with sellers to address assortment gaps and whitespace opportunities, expand brands, categories, and item coverage, and improve customer choice within assigned categories. Additionally, the Manager drives adoption of Walmart Fulfillment Services (WFS), Walmart Connect advertising solutions, Marketplace promotions and events, and new product and platform capabilities while educating sellers on available growth levers and best practices.

The position is responsible for monitoring sales, conversion, assortment, inventory, pricing, and operational KPIs, identifying root causes of performance gaps, developing action plans, and leveraging data and insights to influence seller decisions.

Working collaboratively with Business Development, Merchandising, Marketing, Product and Technology, Operations, and Fulfillment teams, the Manager coordinates seller initiatives, resolves escalations, and supports Marketplace-wide growth initiatives. Success is measured through GMV growth, seller retention, assortment and active item growth, in-demand item activation, WFS penetration, Walmart Connect adoption, promotional participation, seller satisfaction, inventory health, and operational performance metrics.

Preferred Qualifications:

Experience

• 5+ years of experience in Account Management, eCommerce, Marketplace, Merchandising, Business Development, Strategic Partnerships, or related commercial roles.

Core Skills

• Relationship management and executive stakeholder engagement
• Business planning and commercial strategy
• Data analysis and insight-driven decision making
• Negotiation, influencing, and cross-functional leadership
• Project management and execution
• Strong business and commercial acumen

Leadership Competencies

• Customer- and seller-focused mindset
• Strategic thinker with a results-driven approach
• Utilizes data to inform decisions and drive outcomes
• Influences effectively across teams and stakeholders
• Demonstrates ownership, agility, and accountability
• Builds strong partnerships and fosters collaboration
• Champions continuous improvement and innovation

The pay range for this position is $91,900.00 - $126,390.00. Pay will be determined based on relevant experience.

L’échelle salariale pour ce poste est de 91,900.00 à 126,390.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

Primary Location…

1940 ARGENTIA RD, MISSISSAUGA, ON L5N 1P9, Canada

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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