Manager, Specialty Programs

Shoppers Drug Mart; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading pharmacy retailer is seeking a Program Manager for Rare Disease in Mississauga. The candidate will lead projects, manage program deliverables, and ensure objectives are met, requiring strong leadership and organizational skills. This full-time role offers competitive pay and a supportive work environment, making it an excellent opportunity for those passionate about improving health and wellness.

Benefits

Purchase discount program

Competitive pay

Online learning access

Qualifications

• 3-5 years of account management and/or patient support program management.
• Outstanding organizational and time management skills.
• Ability to communicate effectively across multiple organizational levels.

Responsibilities

• Lead the organization and execution of program deliverables.
• Ensure program objectives are met within scope and on time.
• Facilitate meetings to keep team members engaged and on task.

Skills

Account management

Patient support program management

Leadership

Organizational skills

Communication

Critical thinking

Decision making

Client-facing experience

Education

University degree or equivalent industry-related experience

Tools

MS Project

Visio

Job description

Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Program Manager - Rare Disease

The Program Manager (Rare Disease) will lead the organization and execution of both internal and external program deliverablesincluding various project initiatives. Leadership of key client projects will be in partnership with a Senior ProgramManager or Director.

Accountabilities

• Manage program deliverables on time and within scope
• In partnership with Senior Program Manager or Director, manage communication with clients
• Ensure program objectives are met
• Provide a consistent, effective operating structure for program teams
• Leadership of stakeholders to ensure understanding and ownership of deliverables
• Organize internal and external resources
• Identify risks and communicate appropriately with senior management to develop risk mitigation plan
• Ensure business decisions are made in consultation with appropriate representation from all impacted functional areas
• Facilitate meetings to keep team members engaged, motivated, and on task
• Provide a collaborative environment for issues to be discussed and resolved effectively and appropriately, and with buy-in from all stakeholders
• Manage the effective utilization of resources assigned to the program team, and proactively communicate resource capacity and shortages
• Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures.

Job Qualifications

• 3-5 years’ account management and/or patient support program management or management experience and/or previous pharmaceutical brand management experience or equivalent
• Demonstrated leadership
• Outstanding organizational and time management skills
• Excellence in assessment, communication, critical thinking and decision making
• Ability to effectively communicate across multiple levels of the organization
• Computer skills, including MS Project and Visio
• Client-facing experience
• University degree or equivalent industry-related experience

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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