Manager, Software Engineering

Arc'teryx Equipment; North Vancouver; Hybrid; CAD 108,000 - 142,000; Full time

Benefits offered by this job

Health & wellbeing benefits

RRSP matching

Employee discounts & Gear program

Professional development opportunities

Paid time off & flexible work

Job summary

Arc’teryx is seeking a Manager, Software Engineering to lead a skilled web and mobile development team in North Vancouver with hybrid, PST-aligned work options. The role centers on delivering high-quality ecommerce experiences through frontend, middleware, and ERP integrations.

You will shape a multi-year technical roadmap, coach engineers, and ensure robust code quality while managing production support and continuous improvement efforts.

Qualifications

• 5+ years leading frontend and backend developers.
• 7+ years Full Stack web development experience.
• 4+ years with Adobe Commerce (Magento).
• Advanced knowledge of backend tech (PHP, Node) and ERP integrations.
• Experience with Jira or similar scrum tools and Git.

Responsibilities

• Provide direction and coaching to ecommerce services development teams across project life cycles.
• Attract and develop top talent and build a world-class software engineering team.
• Collaborate with product management to define a multi-year technical roadmap and backlog for ecommerce and mobile tech.
• Design, code, test, and review to ensure quality and reliability; support production incidents.

Skills

People leadership

Agile/Scrum

Full Stack web development

English communication

Problem solving

Cross-functional collaboration

Tools

Adobe Commerce (Magento)

Jira

Git

CDN management

CMS & IA

ERP integrations

SQL databases (MSSQL, MySQL)

Job description

As a Manager, Software Engineering, you’ll lead and manage a team of software developers and leads in the development and maintenance of our web and mobile platforms and digital properties, ranging from our front-end user experience to our middleware and backend integrations within our ERP. In this role, you play a key role in both leadership and execution of the technology strategy, across end-to-end headless systems to deliver our e-commerce guest experiences via web and mobile platforms.

This role is primarily based out of our North Vancouver office and is open to hybrid remote work (operating on Pacific Standard Time (PST)). Candidates must be eligible to work in Canada.

Meet your future team:

You are joining a dynamic and talented team of web application developers. Our team has a diverse range of skill sets and works collaboratively in cross-functional agile squads to develop and deploy new features, fix bugs, and create an exceptional e-commerce experience for our guests. We are passionate about what we do and are always looking for ways to improve and innovate. We believe that diversity of thought and experience is key to our success and are committed to fostering a positive and inclusive work environment.

If you were in the role of Manager, Software Engineering now, here are some of the core activities you would be doing:

• Providing direction and coaching to the ecomm services development teams in all phases of the project life cycle
• Attracting, retaining, and developing top talent to build a world-class software engineering/ web development team, developing career pathways for your team members and help them grow through coaching, mentoring, goal setting and ongoing assessment
• Inspiring each team members’ creativity and problem-solving abilities
• Developing functional specifications and designs for future focused complex applications or modifying/maintaining complex existing applications
• Consistently reviewing the designs and code of team members, often in collaboration with software engineering managers, colleagues and architects
• Helping design, code, debug and test unit test solutions as required
• Partnering with product management and software engineering managers to define a multi-year vision, strategy, and technical product roadmap and backlog to support the continued growth of e-commerce and mobile technologies
• Executing code analysis, requirements analysis, identification of code metrics, system risk analysis, and software reliability analysis
• Remaining committed to a service-oriented design and analysis
• Conducting regular unit testing and quality assurance
• Executing performance tuning, improvement, balancing, usability, automation
• Working to support, maintain and document new and existing solutions
• Continuing to identify and evaluate new technologies for implementation
• Acting as a technical escalation point for the web developers or architects on teams
• Ensuring the team are knowledgeable and available to provide application support for software running in production 365/24/7; and joining the team in handling incidents that require escalation
• Collaborating and contributing to the continuous improvement of Arc’teryx SDLC, Project and other methodology
• Working with project managers and program managers on project resourcing by ensuring developers are available at the right time, with the right skill set
• Checking in with project managers and technical leaders to ensure team performance and direction is on track to achieve project goals to scope, time and budget

Here are some of the things you could be working on in the future:

• Contributing to and owning technical design decisions that positively impact the software architecture of the Arc’teryx e-commerce and web application platform
• Building and delivering maintainable, high-quality software to support the growth and maintenance of a best-in-class ecommerce experience
• Implementing best in class developer experiences through team building events, knowledge sharing sessions, and other initiatives
• Contributing to our Engineering Guild and helping raise the technical bar at Arc’teryx

Are you our next Manager, Software Engineering?

• You are an experience people leader, able to translate and interpret technical knowledge and data into digestible business language, with the following technical competencies and experience;
• You have 5+ years’ experience leading front end and back-end developers
• You have 5+ years’ development experience in an Agile/Scrum environment
• You have 7+ years’ experience Full Stack web development
• You have 4+ years’ experience with Adobe Commerce (Magento)
• You have advanced knowledge and experience with back-end web technologies (PHP, Node, etc.), ERP systems and integrations, and database technologies (MSSQL, MySQL)
• You have experience with Jira or similar scrum tools
• You have experience with Git or other source control tools
• You have experience with CDN implementation and management
• You have experience with Content Management Systems and Information Architecture
• You are proactive in identifying the root cause of issues and developing solutions
• You remain highly flexible and adaptable when faced with ambiguity
• You are able to balance autonomy and collaboration
• You have strong organizational, communication and problem-solving skills
• You inspire breakthrough thinking and continuous improvement
• You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• You have strong written and spoken English
• Your passion for your work is paralleled by your passion for getting outside and living it

Compensation:The salary range for this role is CAD$108,000 - CAD$142,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

• Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
• Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
• Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
• Family support - Parental leave top-up and a nesting period for new parents.
• Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
• *Eligibility for certain programs may vary by role.

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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