Manager, Social Impact & Sustainability

Sephora USA, Inc; Toronto; Hybrid; CAD 88,000 - 98,000; Full time

Benefits offered by this job

Health benefits

Hybrid work schedule

RRSP matching

Discount on Sephora products

Tuition reimbursement

Well-Being program

Job summary

Sephora Canada is seeking a Manager, Social Impact & Sustainability to turn commitments into programs across the country. You will lead employee giving, volunteering, and partnerships, driving sustainability initiatives in packaging, waste, and emissions while coordinating campaigns and reporting.

The role reports to the Director, Employee Engagement and Internal Communications and requires cross-country collaboration.

Qualifications

• 5+ years in social impact, CSR, ESG, sustainability, or community engagement in a large multi-site org.
• Led programs from concept to launch with measurable results and built process/reporting.
• Strong analytical chops with advanced Excel; handle data from multiple systems.
• Managed budgets, vendors, and external partners including contracting and invoicing.
• Excellent written and verbal communication with executive-ready presentations.
• Post-secondary degree in Sustainability, Environmental Studies, Business, Public Policy, Communications or related field, or equivalent experience.
• Retail/beauty or consumer goods experience and Benevity administration preferred.
• Comfort using digital and AI-enabled tools in day-to-day work.
• French fluency is a nice-to-have.

Responsibilities

• Own employee giving, matching gifts, and volunteering programs end-to-end — manage Benevity platform and campaigns.
• Lead national giving moments from concept to close, including annual giving campaign and disaster relief.
• Manage partnerships: vetting partners, shaping agreements, tracking deliverables and impact; collaborate with Marketing on strategic partnerships.
• Run product and in-kind donation programs with Merchandising, Inventory, and Supply Chain, incl. eligibility and logistics.
• Drive sustainability workstreams on packaging, waste diversion, energy and emissions, and take-back programs.
• Partner with Merchandising and brand partners on packaging standards, supplier data requests, and claims substantiation with Legal.
• Build KPI framework, dashboards, and leadership reporting to steer strategy.
• Contribute to annual impact reporting and LIFE 360 deliverables for LVMH, including ratings submissions.
• Collaborate with Communications and Marketing to create internal campaigns and storytelling that show impact.
• Manage program budgets with Finance, including forecasting, POs, invoicing and monthly variance tracking.

Skills

Social impact

Program management

Analytics

Excel

Budget management

Vendor management

Communication

Organization

French

Education

Bachelor's degree in Sustainability or related field

Job description

Job Type: Full Time Function: Human Resources Address: 160 Bloor Street East, 11th Floor, Toronto, ON Working Model: Hybrid

Belong to Something Beautiful

At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Ready for a career glow-up? As Manager, Social Impact & Sustainability, you’ll bring our purpose to life across Canada - turning our commitments to people and planet into programs our clients and teams can see, join, and feel. The work you do will impact beauty, as you advance sustainability across packaging, waste, and carbon while growing employee giving and volunteering from coast to coast, aligned to our global cause. Reporting to the Director, Employee Engagement and Internal Communications, you’ll be part of a high-impact team that’s united in beauty, supported by those who are equally as passionate about doing the right thing for our communities and the planet.

What You’ll Do:

• You’ll own our employee giving, matching gifts, and volunteering programs end-to-end — running the Benevity platform, building campaigns, and getting teams in stores, at our Field Support Centre (FSC) and distribution centres excited to take part.
• You’ll lead national giving moments from concept to close, including our annual giving campaign, heritage and awareness month activations, and rapid-response disaster relief.
• You’ll manage our partnerships — vetting new partners, shaping agreements, tracking deliverables and impact, and running annual partner reviews. You’ll collaborate with Marketing on key strategic partnerships (ie. Toronto Tempo) to find synergies that increase our impact
• You’ll run product and in-kind donation programs with Merchandising, Inventory, and Supply Chain, covering eligibility, allocation, logistics, and charitable receipting.
• You’ll drive sustainability workstreams that matter to our clients — packaging reduction and recyclability, in-store and distribution centre waste diversion, energy and emissions reduction, and refill and take-back programs.
• You’ll partner with Merchandising and our brand partners on packaging and product sustainability standards, supplier data requests, and claims substantiation alongside Legal.
• You’ll build the KPI framework, dashboards, and leadership reporting that show our progress - and use what the data tells you to sharpen the strategy.
• You’ll contribute to our annual impact reporting and to LVMH global deliverables, including LIFE 360 commitments, ratings submissions, and client and partner questionnaires.
• You’ll work with Communications and Marketing to create internal campaigns, field toolkits, and storytelling that make our impact real for every team member.
• You’ll manage program budgets with Finance, forecasting, purchase orders, invoicing, and monthly variance tracking - and make sure every dollar lands against our impact priorities.

What You’ll Bring:

• You have 5+ years of experience in social impact, corporate social responsibility, ESG, sustainability, or community engagement, including hands-on ownership of programs inside a large, multi-site organization.
• You have taken a program from a (nearly) blank page through to launch with measurable results, and built the process, documentation, and reporting that made it stick.
• You have strong analytical chops, advanced Excel skills, and the patience to work with imperfect data from multiple systems and owners.
• You have managed budgets, vendors, and external partners, including contracting and invoice workflows.
• You have excellent written and verbal communication skills, with a track record of building executive-ready presentations and influencing partners without direct authority.
• You have a natural bias for organization and adaptability, with the judgment to prioritize when everything feels urgent.
• You have a post-secondary degree in Sustainability, Environmental Studies, Business, Public Policy, Communications, or a related field, or equivalent practical experience.
• You have (ideally) retail, beauty, or consumer goods experience, hands-on Benevity administration, and experience working in a global, matrixed organization.
• You have comfort and confidence using digital and AI-enabled tools responsibly in your day-to-day work.
• Nice to have… fluency in French

What You’ll Get:

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.
  

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.

• Wealth. We offer a comprehensive compensation package, including competitive salary, bonus potential, RRSP matching. We’re passionate about pay equity and transparency. The annual base range salary for this position is $87,900 – $98,300 plus RRSP matching.
• Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, vision, life, and disability coverage. Access to our Well-Being@Sephora program to support your mental, financial, physical and social well-being.
• Balance. You’ll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
• Growth. A career glow-up is built into every role, with access to training and development, as well as tuition reimbursement.
• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
• Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.

Join us and Belong to Something Beautiful.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.