Manager, Social Impact & Sustainability

LVMH; Toronto; Hybrid; CAD 88,000 - 98,000; Full time

Benefits offered by this job

RRSP matching

Health benefits

Hybrid work schedule

Career growth opportunities

Employee discount (30%)

Well-Being program

Job summary

Sephora Canada seeks a Manager, Social Impact & Sustainability to bring our purpose to life across Canada, turning commitments to people and planet into programs customers and teams can see and feel.

You will lead employee giving, volunteering, and sustainability initiatives, collaborating with Marketing and Merchandising to maximize impact across stores, FSCs, and distribution centers. Hybrid work model and opportunities for growth are offered.

Qualifications

• 5+ years of experience in social impact, corporate social responsibility, ESG, sustainability, or community engagement within a large multi-site organization.
• Took a program from blank page through launch with measurable results and established processes, documentation and reporting.
• Strong analytical chops and advanced Excel skills with ability to manage data from multiple systems.
• Experience managing budgets, vendors, and external partners, including contracting and invoicing workflows.
• Excellent written and verbal communication skills with track record of executive-ready presentations and influencing partners without direct authority.
• Post-secondary degree in Sustainability, Environmental Studies, Business, Public Policy, Communications, or related field, or equivalent practical experience.
• Ideally retail/beauty/consumer goods experience and Benevity administration.
• Comfort with using digital and AI-enabled tools responsibly in daily work.

Responsibilities

• Own employee giving, matching gifts, and volunteering programs end-to-end using the Benevity platform.
• Lead national giving moments from concept to close and manage campaigns and activations.
• Manage partnerships: vet partners, shape agreements, track deliverables, and conduct partner reviews.
• Collaborate with Marketing on strategic partnerships to increase impact.
• Run product and in-kind donation programs with Merchandising, Inventory, and Supply Chain.
• Drive sustainability workstreams: packaging reduction, waste diversion, energy/emissions reduction, refill programs.
• Build KPI framework, dashboards, and leadership reporting to inform strategy.
• Contribute to annual impact reporting and LIFE 360 commitments across LVMH.
• Work with Communications to create internal campaigns and storytelling that make impact tangible.
• Manage program budgets with Finance, forecasting, PO, invoicing and monthly variance.

Skills

Social impact

ESG

Budget management

Data analysis

Vendor management

Executive communication

Project management

Benevity administration

French (nice to have)

Education

Post-secondary degree in Sustainability / Environmental Studies / Business / Public Policy / Communications

Tools

Excel

Benevity platform

Job description

Job Type: Full Time Function: Human Resources Address: 160 Bloor Street East, 11th Floor, Toronto, ON Working Model: Hybrid

Belong to Something Beautiful

At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Ready for a career glow-up? As Manager, Social Impact & Sustainability, you’ll bring our purpose to life across Canada - turning our commitments to people and planet into programs our clients and teams can see, join, and feel. The work you do will impact beauty, as you advance sustainability across packaging, waste, and carbon while growing employee giving and volunteering from coast to coast, aligned to our global cause. Reporting to the Director, Employee Engagement and Internal Communications, you’ll be part of a high-impact team that’s united in beauty, supported by those who are equally as passionate about doing the right thing for our communities and the planet.

What You’ll Do:

• You’ll own our employee giving, matching gifts, and volunteering programs end-to-end — running the Benevity platform, building campaigns, and getting teams in stores, at our Field Support Centre (FSC) and distribution centres excited to take part.
• You’ll lead national giving moments from concept to close, including our annual giving campaign, heritage and awareness month activations, and rapid-response disaster relief.
• You’ll manage our partnerships — vetting new partners, shaping agreements, tracking deliverables and impact, and running annual partner reviews. You’ll collaborate with Marketing on key strategic partnerships (ie. Toronto Tempo) to find synergies that increase our impact
• You’ll run product and in-kind donation programs with Merchandising, Inventory, and Supply Chain, covering eligibility, allocation, logistics, and charitable receipting.
• You’ll drive sustainability workstreams that matter to our clients — packaging reduction and recyclability, in-store and distribution centre waste diversion, energy and emissions reduction, and refill and take-back programs.
• You’ll partner with Merchandising and our brand partners on packaging and product sustainability standards, supplier data requests, and claims substantiation alongside Legal.
• You’ll build the KPI framework, dashboards, and leadership reporting that show our progress - and use what the data tells you to sharpen the strategy.
• You’ll contribute to our annual impact reporting and to LVMH global deliverables, including LIFE 360 commitments, ratings submissions, and client and partner questionnaires.
• You’ll work with Communications and Marketing to create internal campaigns, field toolkits, and storytelling that make our impact real for every team member.
• You’ll manage program budgets with Finance, forecasting, purchase orders, invoicing, and monthly variance tracking - and make sure every dollar lands against our impact priorities.

What You’ll Bring:

• You have 5+ years of experience in social impact, corporate social responsibility, ESG, sustainability, or community engagement, including hands‑on ownership of programs inside a large, multi‑site organization.
• You have taken a program from a (nearly) blank page through to launch with measurable results, and built the process, documentation, and reporting that made it stick.
• You have strong analytical chops, advanced Excel skills, and the patience to work with imperfect data from multiple systems and owners.
• You have managed budgets, vendors, and external partners, including contracting and invoice workflows.
• You have excellent written and verbal communication skills, with a track record of building executive‑ready presentations and influencing partners without direct authority.
• You have a natural bias for organization and adaptability, with the judgment to prioritize when everything feels urgent.
• You have a post‑secondary degree in Sustainability, Environmental Studies, Business, Public Policy, Communications, or a related field, or equivalent practical experience.
• You have (ideally) retail, beauty, or consumer goods experience, hands‑on Benevity administration, and experience working in a global, matrixed organization.
• You have comfort and confidence using digital and AI‑enabled tools responsibly in your day‑to‑day work.
• Nice to have… fluency in French

What You’ll Get:

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career glow‑up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part.
  

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.

• Wealth. We offer a comprehensive compensation package, including competitive salary, bonus potential, RRSP matching. We’re passionate about pay equity and transparency. The annual base range salary for this position is $87,900 – $98,300 plus RRSP matching.
• Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, vision, life, and disability coverage. Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well‑being.
• Balance. You’ll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
• Growth. A career glow‑up is built into every role, with access to training and development, as well as tuition reimbursement.
• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
• Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.

Join us and Belong to Something Beautiful.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.