Manager, Small Business Services

Baker Tilly Canada Cooperative; Lindsay; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a leading accounting firm as a Manager in Small Business Services. Lead a dedicated team, ensuring compliance and accuracy in client accounts while providing exceptional service. Enjoy competitive benefits, a supportive work environment, and opportunities for professional growth.

Benefits

Flex time

Four weeks of paid vacation

Comprehensive health/dental coverage

RRSP matching

Ongoing training and professional development

Team-building activities

Qualifications

• 7+ years of accounting and/or bookkeeping experience.
• At least 3 years of progressive management experience.

Responsibilities

• Lead a team of accounting technicians in completing client work.
• Oversee bookkeeping and payroll processes for multiple engagements.
• Manage client engagements and ensure communication across departments.

Skills

Leadership

Communication

Project Management

Interpersonal Skills

Time Management

Education

Diploma or Degree in Accounting or Commerce

CPA designation

Tools

QuickBooks Online

Job description

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Join Baker Tilly KDN LLP as a Manager - Small Business Services

Baker Tilly KDN LLP (BT KDN) is seeking a skilled and talented Manager to lead our Small Business Services team in the Kawarthas region at our growing accounting firm. We value professionals who think beyond the numbers, providing exceptional customer service and true business understanding to advise our clients and help them plan for the future. Join us for opportunities of continued career growth while making a difference for your clients, community, and profession.

Why join Baker Tilly KDN?

Looking for a workplace where you can be your true self while building a fulfilling career? At Baker Tilly KDN, we believe in staying true to your values, ambitions, and growth.

We’re more than just accountants; we’re a team with strong community roots, a passion for personalized service, and a commitment to helping you thrive. When you join us, you’re not just getting a job—you’re stepping into endless opportunities for growth, challenge, and success.

What to expect

• Flex time and a banked/paid overtime program (including summer Fridays off)
• Four weeks of paid vacation to start (prorated in your first year)
• Competitive compensation and benefits, including comprehensive health/dental coverage from day one and RRSP matching
• A leadership team committed to your success
• Challenging and varied assignments
• Ongoing training and professional development support
• Team-building activities (e.g., axe throwing, river cruises, dodgeball)
• A professional, fun, and friendly work environment
• Full-time hours, Monday to Friday

Responsibilities

The Manager, Small Business Services, will lead a team of Accounting Technicians, ensuring all client accounts are accurately recorded, reconciled, and compliant with applicable laws and regulations. This role can be based in any of our four offices (Courtice, Cobourg, Lindsay, or Peterborough), with travel to the Peterborough and Lindsay offices reimbursed for mileage.

You will collaborate with the Senior Vice President – Small Business Services and clients to resolve issues and execute strategies to help our clients succeed. Key responsibilities include:

• Leading a team of accounting technicians in completing client work
• Overseeing bookkeeping and payroll processes for multiple engagements
• Coordinating client engagement scheduling and managing staff capacity
• Supervising and managing department tasks to meet deadlines
• Mentoring and developing junior and senior staff
• Reviewing team work for accuracy and completeness
• Managing client engagements and ensuring communication across departments
• Providing complex bookkeeping assistance
• Utilizing strong time management to meet deadlines and resolve client issues
• Leading onboarding of new clients and transitioning existing clients to cloud-based solutions
• Working with the digital team to create innovative client solutions
• Managing project financials, including budgets, WIP, and billing
• Developing and implementing bookkeeping policies for efficiency and compliance
• Maintaining contact with clients and tax authorities (CRA)
• Participating in recruitment and onboarding processes

Ideal candidate

• Diploma or Degree in Accounting or Commerce
• CPA designation is an asset
• 7+ years of accounting and/or bookkeeping experience, preferably in a public accounting environment
• At least 3 years of progressive management experience
• Proven leadership skills in a collaborative setting
• Exceptional interpersonal, communication, and client service skills
• A passion for learning and developing self and team
• Mastery of QuickBooks Online and other cloud-based accounting applications
• Strong project management skills, ability to multitask and meet deadlines
• Ownership of client work in a fast-paced environment
• Attention to detail and willingness to learn
• Excellent written and oral communication skills
• Ability to work independently and as part of a team

About Baker Tilly KDN

Baker Tilly KDN LLP (BT KDN) is a full-service accounting firm with offices in Peterborough, Lindsay, Courtice, and Cobourg, serving a broad range of clients. With 18 partners and over 130 employees, it is the largest locally owned regional accounting firm in Central Ontario. We focus on high-quality, personalized service and offer expertise in assurance, tax, financial planning, valuation, cybersecurity, data analytics, and CFO advisory services.

Equal opportunity statement

*Baker Tilly KDN LLP is an equal opportunity employer and supports diversity in the workplace. Accommodation requests are welcomed throughout our recruitment process. Contact us at [e-mail] for assistance. We are committed to accessibility for all applicants.

Baker Tilly KDN LLP is part of Baker Tilly Canada Cooperative and Baker Tilly International Limited, which are independent entities.