Manager, Small Business Services

Baker Tilly Canada Cooperative; Cobourg; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Manager for Small Business Services to lead a talented team in the Kawarthas region. This role offers the chance to guide a dynamic group while ensuring high-quality service for clients. You will oversee accounting operations, mentor staff, and implement innovative solutions for client success. With a commitment to professional growth, this position provides a supportive environment where your contributions make a significant impact. Join a firm that values community roots and offers a fulfilling career path with endless opportunities for advancement.

Benefits

Flex time and paid overtime

Four weeks paid vacation

Comprehensive health/dental benefits

RRSP matching program

Ongoing training and support

Team building adventures

Professional working environment

Qualifications

• 7+ years of accounting/bookkeeping experience in a public accounting environment.
• Minimum of 3 years in progressive management experience.
• Exceptional interpersonal and communication skills.

Responsibilities

• Manage a team of Accounting Technicians and oversee client accounts.
• Coordinate client engagement scheduling and manage staff capacity.
• Lead onboarding of new client engagements and transition to cloud technologies.

Skills

Accounting

Leadership

Client Service

Project Management

Communication

QuickBooks Online

Education

Diploma or Degree in Accounting or Commerce

CPA designation

Tools

QuickBooks Online

Job description

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Manager, Small Business Services
Lindsay, Ontario,Canada

Baker Tilly KDN LLP (BT KDN) is looking for a skilled and talented Managerto lead our Small Business Services teamin the Kawarthas regionat our growing accounting firm. At BT KDN, we ask our professionals to think beyond the numbers. Exceptional customer service and true business understanding are required to advise our clients and help them plan for tomorrow. Embrace a role with opportunities for continued career growth, while making a difference for your clients, community and profession.

Why join the Baker Tilly KDN team?

Looking for a workplace where you can beyour true selfwhile building a fulfilling career? At Baker Tilly KDN, we believe instaying true—to your values, your ambitions, and your growth.

We’re more than just accountants; we’re a team withstrong community roots, a passion forpersonalized service, and a commitment tohelping you thrive. When you join us, you’re not just getting a job—you’re stepping intoendless opportunitiesfor growth, challenge, and success.

Build a career that fitsyou!

When you join our firm, you can expect:

• Flex time and banked/paid overtime program (say hello to summer Fridays off)
• Four weeks paid vacation to start (prorated within your first year)
• Competitive compensation and benefits package including comprehensive health/dental starting on day one and RRSP matching program
• A leadership team committed to your success
• Challenging and varied assignments
• Ongoing training and support for professional development
• Team building adventures (we've thrown axes, taken a river cruise, and played dodgeball - just to name a few)
• A professional, fun and friendly working environment
• Full time hours Monday - Friday

What would you be doing?

The Manager, Small Business Serviceswill be responsible for managing a team of Accounting Technicians and ensuring that all client accounts are accurately recorded, reconciled and compliant with applicable laws and regulations. This position can be based in any one of our four offices (Courtice, Cobourg, Lindsay or Peterborough). This role will require travel to the Peterborough and Lindsay offices, with mileage reimbursed for the interoffice travel.

Asleaders in our growing firm, you will collaborate with the Senior Vice President – Small Business Services and clients to resolve problems and execute strategies to help our clients succeed. You will be responsible to:

• Lead a team of accounting technicians in the completion of client work.
• Oversee bookkeeping and payroll processes for multiple engagements at once.
• Coordinate client engagement scheduling and manage staff capacity.
• Supervise and manage the completion of department tasks to meet deadlines.
• Manage, mentor, train and develop junior and senior staff.
• Review the work of your direct team, ensuring accuracy and completeness of work.
• Manage client engagements in a team environment and ensure consistent communication with other departments.
• Provide complex bookkeeping assistance to clients, internally and externally.
• Utilize strong time management skills to meet deadlines, deliver quality work, anticipate and resolve client issues in a timely manner.
• Lead the onboarding of new client engagements and the transition of existing clients to cloud-based technologies.
• Work with digital team to create innovative solutions for clients.
• Manage project financials, including budgets, WIP, and billing analyses.
• Assist in developing and implementing bookkeeping policies and processes to ensure optimal efficiency, accuracy and compliance with applicable laws and regulations.
• Maintain regular contact with clients and taxation authorities (CRA) to complete all routine formalities from an accounting perspective.
• Actively participate in departmental recruitment and employee onboarding.

Who is our ideal candidate?

• Diploma or Degree in Accounting or Commerce.
• CPA designation is an asset.
• 7+ years of accounting and/or bookkeeping experience. Experience in a public accounting environment is an asset.
• Minimum of 3 years in a progressive management experience.
• Proven leadership skills in a collaborative environment.
• Exceptional interpersonal, communication and client service skills.
• A passion for learning and developing self and team members to the next level.
• Mastery of QuickBooks Online, and other applications that support an integrated cloud-based accounting environment.
• Excellent project management skills including the ability to multitask and meet deadlines
• Take ownership of assigned client work in a fast-paced environment.
• Strong attention to detail and willingness to learn and develop.
• Excellent written and oral communication skills.
• Ability to work effectively both independently as well as part of a team.

About Baker Tilly KDN

Baker Tilly KDN LLP (BT KDN) is a full-service accounting firm providing assurance, tax and related business advisory services to a broad range of clientele from our offices in Peterborough, Lindsay, Courtice and Cobourg. With 18 partners and more than 130 employees, BT KDN is the largest locally owned and operated regional accounting firm in Central Ontario. We have strong community roots and believe in providing our clients with high quality, personalized service.

In addition to top-notch assurance and tax guidance, BT KDN stands out by providing dynamic value-added expertise in a number of specific areas, including financial planning, valuation, cybersecurity,data analytics and our successful BT Advantage offering which focuses on customized accounting and CFO advisory solutions that allow our clients to focus on growing their business while leaving the financial reporting, advisory and analysis to our experts.

*Baker Tilly KDN LLP is an equal opportunity employer and does not discriminate in employment on the basis of race, colour, religion, gender, national origin, political affiliation, parental status, marital status, sexual orientation, disability, age, or other non-merit factors. Baker Tilly KDN LLP is dedicated to fostering, supporting and celebrating a diverse workplace. Accommodation is available to all applicants upon request throughout our recruitment and selection process. Please contact us at [e-mail] if you require accommodation. We will work with all applicants to accommodate their accessibility needs.

Baker Tilly KDN LLP is a member of Baker Tilly Canada Cooperative, which is a member of the global network of Baker Tilly International Limited. All members of Baker Tilly Canada Cooperative and Baker Tilly International Limited are separate and independent legal entities.