Manager, Sales Development

TouchBistro; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology firm in Toronto is seeking an experienced Manager, Sales Development to lead a high-performing team responsible for inbound sales leads. The ideal candidate will manage sales strategies, foster team motivation, and drive performance in a dynamic environment. This position offers a variety of perks and the chance to grow within a vibrant workplace.

Benefits

Generous Time Off Program

Health, Dental, and Vision Benefits

Flexible Health and Wellness Plan

Parental Leave & top up

Employee Assistance Program

Professional Development

Volunteer Program

Monthly Lunches

Qualifications

• Proven record of managing high performing teams.
• Experience in SaaS or technology environment preferred.
• Understanding of restaurant/POS systems is a plus.

Responsibilities

• Recruit and inspire a team of Sales Development Representatives.
• Manage inbound lead flow and track efficiency of sales programs.
• Utilize metrics to manage and report sales activity.

Skills

Leadership

Metrics-driven

Team motivation

Sales strategy alignment

Presentation skills

Organization

Job description

TouchBistro is seeking an experienced Manager, Sales Development to join our Toronto team to help us build and scale a team of high performing Sales Development Representatives. These are the teams that are tasked with growing our North American footprint within the restaurant and hospitality segment.

You will lead a highly visible and motivated team, responsible for inbound leads, who achieve individual, team and organizational quotas. You'll have the opportunity to build and create, and become a valuable contributor to the overall sales strategy to successfully align sales development objectives with corporate objectives in a key market.

What You'll Do

• Recruit, train, and inspire a team of SDRs responsible for inbound leads
• Develop highly scalable yet personal call cadences
• Manage the inbound lead flow and track efficiency of sales and marketing programs and campaigns
• Utilize quantitative methods to measure, report, manage, and optimize efforts related to sales activity, call metrics and forecast to Senior Sales Management
• Identify and make recommendations for improvement in areas of process, efficiency, and productivity
• Motivate individuals and team to exceed objectives through coaching, regular broadcast of results, and creative incentives
• Build a winning culture by coaching and mentoring team members
• Develop representatives into sales-ready candidates to ensure professional development and growth

All About You

• You are a leader that is ready to take on a management role or have previous experience managing a team of high performing reps
• Highly metrics driven, you understand the impact inputs have on sales development
• Self-starter with proven success as a leader
• Ability to motivate and inspire teams towards hitting their quotas
• Proven record of success in a SaaS or technology environment
• Highly organized and able to prioritize tasks for the team
• Excellent presentation and listening skills
• Working knowledge/experience of the Restaurant/POS space is a plus!

What We Offer

At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.

The Perks:

• Generous Time Off Program
• Health, Dental, and Vision Benefits
• Flexible Health and Wellness Plan
• Parental Leave & top up
• Employee Assistance Program
• Professional Development
• Volunteer Program
• Monthly Lunches

About Us

TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and w e know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.

TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.