manager, retail sales

Government of Canada; San Juan de Terranova; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a government-operated gift shop in a vibrant urban area. This role involves managing daily operations, leading a team, and ensuring customer satisfaction in a fast-paced retail environment. Ideal candidates will have strong interpersonal skills, a collaborative spirit, and the ability to thrive under pressure. With a focus on flowers and plants, you'll play a key role in creating a welcoming atmosphere for customers. This position offers opportunities for team building and personal growth, making it perfect for those looking to make a positive impact in their community.

Benefits

Free parking available

On-site amenities

Team building opportunities

Qualifications

• Experience in retail management is an asset.
• Ability to manage a team and resolve customer issues.

Responsibilities

• Direct and control daily operations of the gift shop.
• Manage staff, assign duties, and evaluate operations.

Skills

Customer service

Team management

Time management

Problem-solving

Interpersonal skills

Education

No degree required

Tools

Point of sale system

Word processing software

Database software

Spreadsheet software

Job description

Overview

Languages

English

Education

• No degree, certificate or diploma required

Experience

Experience is an asset

On site

Work must be completed at the physical location. Remote work is not available.

Work setting

• Urban area
• Gift shop
• Home decor
• Retail business

Responsibilities Tasks

• Direct and control daily operations
• Plan and organize daily tasks
• Manage staff and assign duties
• Resolve issues such as customer requests, complaints, and supply shortages
• Recruit, hire, and supervise staff and/or volunteers
• Evaluate daily operations

Supervision

• Manage a team of 5-10 people

Experience and specialization

Type of product: Flowers and plants

Computer and technology knowledge

• Point of sale system
• Word processing software
• Database software
• Spreadsheet software

Additional information

Security and safety

• Criminal record check required

Transportation/travel information

• Own transportation required
• Public transportation available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Collaborative
• Efficient
• Energetic
• Goal-oriented
• Hardworking
• Positive attitude
• Quick learner
• Time management
• Effective interpersonal skills
• Excellent oral communication
• Flexible
• Judgment
• Organized
• Team player

Benefits

Financial benefits

• Bonus

Other benefits

• Free parking available
• On-site amenities
• Team building opportunities