manager, retail sales

Government of Canada - Central; Mississauga; On-site; CAD 45,000 - 60,000; Full time

Job summary

The Government of Canada is seeking a Retail Manager to oversee daily operations in a retail environment. This role requires direct supervision of staff, organization of sales operations, and the ability to resolve customer issues. Candidates should possess a secondary school graduation certificate and relevant experience in retail management.

Qualifications

• 1 year to less than 2 years of experience in a retail setting.
• Ability to manage and supervise staff effectively.
• Strong organizational and leadership skills.

Responsibilities

• Direct and control daily operations of the retail business.
• Manage staff hiring, training, and performance reviews.
• Study market trends to assess sales opportunities.

Skills

Leadership

Organizational Skills

Customer Service

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business
• Wholesale establishment/store

Responsibilities Tasks

• Direct and control daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise staff (apprentices, stages hands, design team, etc.)
• Prepare reports on sales volumes, merchandising and personnel matters
• Establish work schedules
• Assign sales workers to duties
• Supervise and co-ordinate activities of workers
• Organize and maintain inventory
• Hire and train or arrange for training of staff

Supervision

• 3-4 people