manager, retail sales

Flower Studio; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in the floral retail sector is seeking an enthusiastic individual to oversee daily operations at their vibrant gift shop. This role involves managing staff, organizing daily tasks, and ensuring customer satisfaction in a fast-paced environment. The ideal candidate will demonstrate strong interpersonal skills, flexibility, and a goal-oriented mindset. Join a dynamic team where your contributions will be valued, and help create beautiful experiences for customers through flowers and plants. If you thrive in a busy setting and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Strong time management and interpersonal skills are essential for this role.
• Ability to work in a fast-paced environment and handle pressure effectively.

Responsibilities

• Direct and control daily operations of the retail business.
• Manage staff, assign duties, and resolve customer issues.

Skills

Energetic

Goal-oriented

Hardworking

Quick learner

Time management

Efficient interpersonal skills

Flexibility

Judgment

Organized

Team player

Education

Education requirements not specified

Tools

Point of sale system

Word processing software

Database software

Spreadsheet

Job description

Education

• Education requirements not specified

Work Setting

• Urban area
• Gift shop
• Retail business

Tasks

• Direct and control daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Resolve issues that may arise, including customer requests, complaints, and supply shortages
• Recruit, hire, and supervise staff and/or volunteers
• Evaluate daily operations

Supervision

• 5-10 people

Type of Product

• Flowers and plants

Computer and Technology Knowledge

• Point of sale system
• Word processing software
• Database software
• Spreadsheet

Security and Safety

• Criminal record check

Transportation/Travel Information

• Own transportation
• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal Suitability

• Energetic
• Goal-oriented
• Hardworking
• Quick learner
• Time management
• Efficient interpersonal skills
• Flexibility
• Judgment
• Organized
• Team player