manager, retail sales

Titans Parts Calgary Ltd.; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in Calgary is seeking a manager to oversee daily operations and staff. The role requires strategic planning, effective management of team dynamics, and the ability to resolve operational issues. The ideal candidate will ensure consumer needs are met while creating a welcoming environment for diverse personnel.

Qualifications

• 1 to 2 years experience in a management role is preferred.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations and implement price policies.
• Manage staff and resolve customer issues.

Skills

Analytical

Integrity

Time management

Efficient interpersonal skills

Team player

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Develop and implement marketing strategies
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and / or volunteers
• Supervise office and volunteer staff

Supervision

• 5-10 people

Personal suitability

• Analytical
• Integrity
• Time management
• Efficient interpersonal skills
• Team player

Experience

• 1 year to less than 2 years

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities