manager, restaurant

KFC; Trois-Rivières; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading fast-food chain is seeking a manager for its Trois-Rivières location. The successful candidate will oversee daily operations, manage staff performance, and ensure high standards of customer service. This role requires strong multitasking abilities and experience in training and supervision.

Qualifications

• 1 year to less than 2 years experience in a related field.
• Ability to train and supervise more than 20 staff.
• Experience in customer service and managing daily operations.

Responsibilities

• Monitor staff performance and conduct performance reviews.
• Plan and organize daily restaurant operations.
• Ensure compliance with health and safety regulations.

Skills

Flexibility

Team player

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Tasks

• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• More than 20 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking

Personal suitability

• Flexibility
• Team player
• Ability to multitask

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Work Term : Permanent
• Work Language : French

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