manager, restaurant

(Pizza Delight, Just Fries, Manchu Wok, Cafe Depot - MUN University Food Court); San Juan de Terranova; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading establishment in the MUN University Food Court is looking for an operations manager to oversee daily services. The role involves managing inventory, ensuring customer satisfaction, and leading a team in a fast-paced environment. Ideal candidates should possess flexibility, strong customer service skills, and relevant experience.

Qualifications

• 2 years to less than 3 years experience in a relevant field.
• Flexibility and ability to work under pressure.

Responsibilities

• Determine services to be offered and implement procedures.
• Conduct performance reviews and manage daily operations.
• Address customer complaints and provide high-quality service.

Skills

Customer Service

Team Player

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 2 years to less than 3 years

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial / territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading / instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Overtime required

Personal suitability

• Accurate
• Flexibility
• Team player
• Ability to multitask

Support for persons with disabilities

• Provides physical accessibility accommodations (for example : ramps, elevators, etc.)

Support for newcomers and refugees

Support for youths

• Offers mentorship, coaching and / or networking opportunities for youth

Support for Veterans

• Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example : job fairs, outreach programs etc.)
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Work Term : Permanent
• Hours : 30 to 37.5 hours per week

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