manager, restaurant

KFC; Saguenay; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading fast-food restaurant is seeking a Restaurant Manager in Saguenay. The successful candidate will oversee daily operations, manage staff performance, and ensure high levels of customer satisfaction. Ideal for someone with a secondary school education and previous managerial experience, this role offers an opportunity to excel in a fast-paced environment while supporting a diverse team.

Qualifications

• Experience: 1 to 2 years in a managerial role.
• Ability to train and evaluate staff.
• Knowledge of health and safety regulations.

Responsibilities

• Monitor staff performance and ensure operational efficiency.
• Plan and organize daily operations.
• Provide customer service and handle complaints.

Skills

Customer service

Team player

Flexibility

Multitasking

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• More than 20 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking

Personal suitability

• Flexibility
• Team player
• Ability to multitask

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

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