Manager, restaurant

KFC Canada (Yum! Brands Subsidiary); Quebec; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading fast food franchise in Quebec is seeking an experienced manager to oversee daily operations. The successful candidate will be responsible for staff supervision, performance monitoring, and ensuring top-notch customer service. Requirements include a high school diploma and 1-2 years of management experience. This permanent position offers a supportive work environment and health benefits.

Benefits

Dental plan

Health care plan

On-the-job training for youth

Qualifications

• 1 year to less than 2 years of experience required.

Responsibilities

• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.

Skills

Dependability

Flexibility

Team player

Ability to multitask

Education

Secondary (high) school graduation certificate or equivalent experience

Job description

• Education:
• Expérience:
  
  

Education

• Secondary (high) school graduation certificate
• or equivalent experience
  
  

Tasks

• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations
  
  

Supervision

• 16-20 people
  
  

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Physically demanding
• Combination of sitting, standing, walking
  
  

Personal suitability

• Dependability
• Flexibility
• Team player
• Ability to multitask
  
  

Experience

• 1 year to less than 2 years
  
  

Health benefits

• Dental plan
• Health care plan
  
  

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
  
  

Support for youths

• Offers on-the-job training tailored to youth
  
  

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  
  

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Durée de l'emploi: Permanent
• Langue de travail: Anglais ou Français
• Heures de travail: 40 hours per week