Manager, Resident Programs

triOS Education Group; Vaughan; On-site; CAD 60,000 - 80,000; Full time

Job summary

Extendicare in Canada is seeking a Recreation Manager to lead a team focused on person-centered activities that enhance residents’ well-being and quality of life.

You will manage the recreation program, supervise staff and volunteers, monitor budgets, coordinate events, ensure regulatory compliance, and partner with community organizations to enrich residents’ experiences.

We offer a supportive, mission-driven workplace with opportunities for growth within Extendicare.

Qualifications

• Post-secondary education in Recreation Therapy or Therapeutic Recreation.
• Minimum one year experience in health care setting.
• Minimum two years’ experience in program planning, implementation, documentation and evaluation in a senior’s care setting.

Responsibilities

• Achieving resident and family satisfaction targets
• Ensuring residents participate in multiple events and activities each month
• Lead, Manage and motivate recreation staff and volunteers to meet department and legislated objectives
• Maintain departmental budget
• Collaborate – Develop, plan, organize and implement resident programs to improve the resident experience
• Manage – Recreation budget and monitor expenditures
• Comply – with Extendicare’s Guiding Principles and regulatory requirements & Resident Bill of Rights
• Lend a Helping Hand- to promote and support community engagement opportunities, through volunteers and community partners
• Cultivate – Hire, train and engage a team of recreation staff and volunteers
• Respond with HEART- Hear, Empathize, Acknowledge, Respond, Thank

Skills

Communication skills

Leadership

Team management

Person-centered care

Education

Post-secondary education in Recreation Therapy or Therapeutic Recreation

Tools

Activity Pro

Point Click Care

RAI-MDS

Job description

Recreation Manager Mission:

Join us as a leader driven to enhance our Recreation department with a focus on our person-centered approach. In this role you will lead a team to encourage residents to participate in meaningful activities that are both familiar and new which provide overall well being and quality of life.

Key Responsibilities:

• Achieving resident and family satisfaction targets
• Ensuring residents participate in multiple events and activities each month
• Lead, Manage and motivate recreation staff and volunteers to meet department and legislated objectives
• Maintain departmental budget
• Collaborate – Develop, plan, organize and implement resident programs to improve the resident experience
• Manage – Recreation budget and monitor expenditures
• Comply – with Extendicare’s Guiding Principles and regulatory requirements & Resident Bill of Rights
• Lend a Helping Hand- to promote and support community engagement opportunities, through volunteers and community partners
• Cultivate – Hire, train and engage a team of recreation staff and volunteers
• Respond with HEART- Hear, Empathize, Acknowledge, Respond, Thank

Qualifications:

• Post-secondary education in Recreation Therapy or Therapeutic Recreation.
• Minimum one (1) year experience in health care setting
• Minimum two (2) years’ experience in program planning, implementation, documentation and evaluation in a senior’s care setting.
• Excellent communication and leadership skills
• Proficiency in Activity Pro, Point Click Care, RAI-MDS and care planning is an asset.
• Passion and focus on the person centered approach and working with seniors
• Valid Vulnerable Sector Search (within 6 months)

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package.

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

Time Type:

Full time

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well‑being, and long‑term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity‑deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [e-mail].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.