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A leading bank in the Americas is seeking a Resource Management support specialist in Toronto. The ideal candidate will provide analytical assistance, facilitate resource inquiries, and analyze headcount data. Candidates should have a post-secondary education with strong communication skills and proficiency in Microsoft tools. This role offers competitive rewards and a commitment to diversity and inclusion.
Requisition ID: 233528
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Contributes to the overall success of the Global Technology Enterprise Platform’s (GTEP) Strategic Portfolio Office – Resource Management team globally, by supporting the Senior Manager, Resource Management on all headcount and resourcing activities for projects and initiatives across the GTEP group, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. Major responsibilities include providing support and governance in the management and reporting of FTEs / contractors, such as headcount and financial analysis, organizational structure reviews, resource lifecycle management, and more.
Is this role right for you?
• Facilitate resource-related inquiries by collaborating directly with hiring managers and senior leadership to manage requirements from intake and validation through to execution, ensuring alignment with internal processes.
• Provide analytical and operational support to the Senior Manager, Resource Management by consolidating, reconciling, and reporting bi-weekly, monthly, and quarterly resourcing data using tools such as Microsoft Excel, PowerPoint, and Power BI.
• Conduct in-depth analysis of headcount and financial data to proactively identify and resolve discrepancies, partner closely with Finance and Technology Hiring teams to ensure accurate reconciliation of actuals and forecasts, enabling precise reporting of spend against headcount for senior leadership.
• Oversee organizational structure and position change requests within Global Technology Enterprise Platform (GTEP), working in close coordination with HR to maintain consistency and alignment across teams.
• Contribute to process improvements and optimization by working with the team to identify opportunities for change and automation.
• Act as a valuable partner to our internal stakeholders and clients by providing best-in-class customer service.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decision-making.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vison/values/business strategy; and managing succession and development planning for the team.
Do you have the skills that will enable you to succeed in this role?
• A post-secondary education in a relevant area or equivalent experience required
• Customer-focused ability to work in a fast-paced environment with volumes dictated by customer needs
• Excellent customer service and strong written/verbal communication
• Demonstrated ability to effectively deliver a positive employee experience
• Advanced knowledge of various Microsoft tools (Word, Outlook, PowerPoint, etc.)
• Advanced knowledge of Excel (VLOOKUP, Pivot Tables, etc.)
• Open and receptive to feedback, with a degree of flexibility/adaptability to change
• Ability to manage own time effectively, along with ability to prioritize and organize incoming work
• Experience in HR, Resource Management and/or Financial Analysis an asset
• Appetite and ability to analyze data at a detailed level an asset
• FI/Banking experience
• Previous Scotiabank experience
• Experience working with contract management tools (Ariba/CMS and Fieldglass preferred)
• Working experience with external vendors
• Experience with invoicing
• Spanish speaking
What's in it for you?
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.