Manager Quality Engineer - Brick Shop

Mattelinc; Montreal (administrative region); On-site; CAD 110,000 - 150,000; Full time

Job summary

Mattel seeks a Manager, Quality Engineering to lead a team of Quality Engineers across global brand teams and development programs. You will steer quality strategies, ensure regulatory compliance, and integrate product safety and reliability into the lifecycle.

This role requires strong leadership, strategic thinking, and collaboration with Marketing, Design, and Manufacturing. You will develop engineering talent, drive risk management, and promote data-driven decision making to deliver

Qualifications

• Leads a team of Quality Engineers and develops talent.
• Maintains knowledge of quality systems and regulatory requirements.
• Drives risk management and data-informed decision making.
• Influences cross-functional partners to ensure product quality and safety.

Responsibilities

• Lead and develop Quality Engineering team, set goals and accountability.
• Shape and execute quality strategies across brands and product categories.
• Collaborate with Marketing, Design, Product Development, regulatory, and manufacturing teams.
• Ensure regulatory compliance and consumer safety in product development lifecycle.
• Promote data-driven decision making and robust quality analytics.

Skills

Team leadership

Coaching

Quality engineering

Risk management

Data analysis

Regulatory compliance

Cross-functional collaboration

Job description

The Opportunity

Mattel is currently seeking a Manager, Quality Engineering. This role is a member of the corporate Quality Engineering team and is responsible for leading a team of Quality Engineers supporting Mattel Global Brand Teams and product development programs. The Manager will work directly with Marketing, Design, Product Development, other R&D support teams, Quality Data Analytics, Product Safety and Regulatory Compliance, laboratories, and global Manufacturing and Quality teams.

The Manager, Quality Engineering will provide both people and technical leadership to ensure quality, safety, regulatory compliance, reliability, and consumer expectations are effectively integrated throughout the product development lifecycle. The Manager will shape and execute quality strategies within assigned brands, product categories, or areas of responsibility while developing engineering talent and driving consistent execution of Quality Engineering practices.

The Manager will have responsibility for team performance, talent development, resource planning, technical execution, and quality outcomes within their assigned scope. This role requires strong technical judgment and the ability to influence cross-functional decisions while building a high-performing Quality Engineering team.

What Your Impact Will Be:

Strategy Development & Execution

• Shapes and executes Quality Engineering strategies within assigned brands, product categories, or functional areas to support business objectives and consumer expectations.
• Ensures consistent execution of product quality, safety, risk management, reliability, and regulatory requirements throughout the product development lifecycle.
• Maintains a strong understanding of applicable global toy and consumer product regulations, standards, and industry best practices and ensures requirements are effectively understood and implemented by the team.
• Maintains awareness of new and evolving regulatory requirements, standards, technologies, and industry practices and supports implementation of applicable changes within the organization.
• Identifies systemic product and process risks within assigned areas and develops strategies with appropriate cross-functional partners to mitigate those risks.
• Contributes Quality Engineering expertise and lessons learned to the development and improvement of broader organizational practices and processes.

Leadership & Team Development

• Leads, coaches, and develops a team of Quality Engineers, building capability in quality systems, regulatory requirements, technical problem-solving, risk management, data analysis, and decision-making.
• Establishes clear goals, priorities, expectations, and accountability for the team and ensures alignment with Quality Engineering and business objectives.
• Provides ongoing coaching, feedback, performance management, and career development for team members.
• Develops technical and leadership capability within the team through mentoring, stretch assignments, knowledge sharing, and development planning.
• Assesses team capability and resource needs and appropriately allocates engineering resources based on product complexity, risk, workload, and business priorities.
• Supports hiring, onboarding, development, succession planning, and retention of Quality Engineering talent.
• Creates an environment that encourages technical curiosity, collaboration, accountability, continuous learning, and appropriate escalation of product quality and safety concerns.

Cross-Functional Influence

• Builds strong partnerships with Marketing, Design, Product Development, Product Safety, Regulatory Compliance, Quality Data Analytics, Play Labs, Manufacturing, laboratories, and other cross-functional organizations.
• Ensures Quality Engineering is appropriately engaged throughout product development to influence decisions affecting product quality, safety, compliance, reliability, and consumer satisfaction.
• Anticipates downstream impacts, opportunities, and risks and ensures appropriate cross-functional engagement and communication for effective resolution.
• Influences cross-functional teams and leaders to make balanced, risk-based decisions while maintaining consumer safety and regulatory compliance as fundamental requirements.
• Provides Quality Engineering leadership during significant product quality, safety, compliance, manufacturing, and post-market issues.
• Establishes effective communication and escalation practices within the team to ensure significant risks are appropriately communicated to Quality Engineering leadership and cross-functional stakeholders.

Decision-Making & Data Strategy

• Promotes objective, data-driven decision-making throughout the Quality Engineering team.
• Ensures engineers identify, collect, analyze, and appropriately interpret data needed to support product quality and risk decisions.
• Reviews technical analyses and recommendations for complex or higher-risk issues and ensures conclusions are technically sound, clearly communicated, and a