Manager, Quality Assurance (Contract)

Thermon Industries, Inc; Orillia; On-site; CAD 80,000 - 110,000; Full time

Job summary

Thermon Canada, based in Orillia, Ontario, is seeking a seasoned quality professional to uphold rigorous standards across design, manufacturing and testing processes. You will promote quality improvements and ensure adherence to applicable national and international standards.

The role requires post-secondary education, a Quality Assurance Certificate, 5+ years of regulatory experience, and strong communication. Proficiency with SyteLine ERP and MS Word/Excel is preferred.

Qualifications

• Post-secondary education required.
• Quality Assurance Certificate.
• 5+ years of relevant experience.
• Strong communication and interpersonal skills.
• Ability to read Engineering drawings and specifications.
• Demonstrate organizational skills.
• Experience using SyteLine ERP and Microsoft Word/Excel.

Responsibilities

• Promote quality achievement and performance improvement.
• Assessing product specifications and customer requirements.
• Ensure compliance with national and international standards.
• Defining processes and procedures with operating staff.
• Supervise tests, audits and continual improvement programs.
• Coordinate with HSE teams and supplier quality.

Skills

Quality assurance

Regulatory compliance

Communication skills

Organization skills

Reading engineering drawings

SyteLine ERP

MS Word

MS Excel

Education

Post-secondary education

Quality Assurance Certificate

Tools

SyteLine ERP

Microsoft Word

Microsoft Excel

Job description

Who We Are - Thermon

Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership.

Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace. We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency.

We care deeply about the success of our customers, the well-being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. We transfer the warmth needed to make life work.

In this role you will have an impact on...

• Promoting quality achievement and performance improvement
• Assessing product specifications and customer requirements
• Ensuring compliance with national and international standards
• Considering application of environmental and health and safety standards
• Defining processes and procedures in conjunction with operating staff
• Bringing together staff of different disciplines and driving the group to formulate and agree comprehensive quality procedures
• Setting up and maintaining controls and documentation
• Supervising technical staff in carrying out tests and checks, often in a laboratory environment
• Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary
• Collating and analyzing performance data against defined parameters
• Writing technical and management system reports
• Supervising the program of internal auditing
• Supervising the program of continual improvement to product or services
• Pinpointing relevant quality-related training needs
• Overseeing inspection and testing of materials, parts, and products to ensure adherence to established standards of strength, quality, and endurance
• Monitoring and advising on how the system is performing, which may often include the publication of statistics regarding company performance against set measures
• Developing the quality goals and targets in the organization's strategic plan
• Acting as a contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications
• Assessing suppliers' product specifications and quality plans
• Ensuring the use of quality assurance methods, i.e. 8D, FMEA, risk analysis, root cause analysis, statistical process studies, etc.
• Working closely with purchasing staff to establish supplier quality performance criteria and monitor supplier performance
• Build and maintain credible relationships with key stakeholders in the organization through trust, consistency, collaboration, effective communication and results
• Work with the Canadian Health and Safety (HSE) Team to implement and administer Thermon Canada HSE practices and processes, including policies that align with Company goals to drive the business
• Advocate and drive for the resolution of HSE issues and concerns including internal investigations, corrective actions and coaching
• Champion and model our core values, engraining them into the culture and the psyche of the organization
• Provide HSE support for Thermon's operations in Orillia including conducting or assisting in incident investigations and participation in the location JHSC

You're an ideal candidate for this role because you bring...

• Post-Secondary education required
• Quality Assurance Certificate
• 5+ years of relevant experience including significant responsibilities in a regulatory environment.
• Strong communication and interpersonal relation skills
• Ability to read Engineering drawings and specifications
• Demonstrate strong organizational skills
• Ability to use the SyteLine ERP System
• Proficiency in the use of Microsoft Word & Excel