Manager, Provider Services Operations

Government Of Saskatchewan; Saskatchewan; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Manager for Provider Services Operations to oversee daily team management and technical services. This role is crucial for translating user needs into effective system solutions while maximizing program benefits and fostering collaboration among stakeholders. The position promises a dynamic work environment with growth opportunities and a competitive salary, making it an exciting opportunity for those ready to make a meaningful impact in the healthcare sector.

Benefits

Dynamic Work Environment

Growth Opportunities

Comprehensive Benefits

Paid Vacation

Pension Plan

Qualifications

• Minimum 5 years of leadership experience in a relevant field.
• Strong technical background and facilitation skills are essential.

Responsibilities

• Lead strategic planning and implementation of assigned programs.
• Build strong relationships and collaborate with stakeholders.

Skills

Leadership

Technical Background

Facilitation Skills

Training Skills

Health Sector Knowledge

Education

Degree in Business

Degree in Information Technology

Significant Professional Experience

Job description

Job Description - Manager, Provider Services Operations (HUM014507)

Manager, Provider Services Operations - HUM014507

Employment Type : Non-Perm Out-of-Scope

Location(s)

SK

Salary Range : $8,364- $10,872 Monthly

Why eHealth?
We may be biased, but eHealth Saskatchewan is the place to be right now! As a result of a province-wide consolidation of IT services in the healthcare sector, we have experienced substantial growth that is expected to continue as we expand our mandate and support. This provides a unique opportunity to create, build, improve, and leave a mark on a growing organization.

We are a Treasury Board Crown Corporation focusing on digital technologies to enable, support, and enhance high-quality health services across Saskatchewan. Our work directly impacts patient care, from primary to acute care, including laboratories, pharmaceuticals, diagnostics, and supporting programs like Virtual Care, MySaskHealthRecord, and the Provincial Electronic Health Record.

Our vision is “Connected healthcare, accessible to everyone, everywhere,” with a mission to “Collaborate to transform healthcare through information and innovative technology.” We value excellence, integrity, teamwork, courage, resilience, and collaboration in a dynamic, evolving environment.

About the Role

Reporting to the Director, Citizen and Provider Services, the Manager, Provider Services Operations will oversee daily team management and technical service components. This role acts as a liaison between stakeholders and technology teams, translating user needs into system solutions.

You will focus on maximizing program benefits, fostering collaboration, and facilitating communication among the public, clinical areas, and technology teams.

Experience & Qualifications

• Degree from an accredited post-secondary institution in Business, Information Technology, or a related field, or significant professional experience
• Minimum 5 years of leadership experience
• Strong technical background, facilitation, and training skills
• Health sector business knowledge is an asset
• Knowledge of central intake and pooled referral management processes is an asset

Responsibilities

• Lead strategic planning, development, implementation, and evaluation of assigned programs
• Build strong relationships and collaborate with stakeholders across the province
• Develop annual work plans with objectives, timelines, and outcomes
• Implement and evaluate quality assurance and improvement initiatives
• Establish committees and workgroups for program support
• Analyze data and develop reports for utilization, quality, demand, and program evaluation
• Manage budgets, including forecasts and variance reports
• Set performance expectations, conduct reviews, and provide feedback to staff
• Model the organization's values and client-centered care philosophy

We offer

• A dynamic work environment with growth opportunities
• Competitive salary
• Physical wellness flex benefits
• Comprehensive benefits, including pension
• Paid vacation, scheduled days off, and other leaves

Occasional travel within the province is required.

If you are ready for a challenging opportunity, we would love to hear from you.

We are committed to workplace diversity.