Manager, Property Standards & Investigations

City of Mississauga; Mississauga; On-site; CAD 114,000 - 153,000; Full time

Job summary

The City of Mississauga seeks a Manager for Property Standards & Investigations, responsible for leading regulatory compliance initiatives. This role requires a strong background in municipal regulatory frameworks, management of complex investigations, and effective stakeholder engagement. The ideal candidate will possess excellent communication skills and a proven track record of leadership in a fast-paced environment.

Qualifications

• 7+ years experience in regulatory compliance.
• Experience in managing a team and working with elected officials.
• Proven problem-solving and conflict resolution skills.

Responsibilities

• Provide strategic leadership and manage compliance programs.
• Oversee investigations and enforcement of property standards.
• Collaborate with cross-functional teams to align on regulatory objectives.

Skills

Regulatory Compliance

Leadership

Analytical Skills

Communication

Education

University degree in related field

Job description

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Manager, Property Standards & Investigations

Req ID:26788
Vacancy Type: Permanent
Number of Positions:1
Closing Date:07/18/2025

The Manager, Property Standards, Investigations & Enforcement is responsible for providing strategic leadership in the development, design, and delivery of programs related to property standards compliance. The ideal candidate will bring a strong background in regulatory frameworks, licensing requirements, and enforcement procedures, along with demonstrated experience in leading complex investigations and advancing operational effectiveness within a municipal or regulatory environment.

Duties and Responsibilities

Strategic Leadership (25%)

• Demonstrated ability to lead and manage teams, providing clear direction and fostering a collaborative work environment.
• Excellent communication, mentoring, and coaching skills to support the development and performance of team members.
• Provide strategic advice to senior leadership on compliance and enforcement initiatives and operational challenges.
• Support the Director, Enforcement with briefings on key initiatives requiring approval.
• Develop program strategy, methodology, and frameworks that align with Mississauga’s regulatory mandate.
• Lead the creation of operational policies and business planning, including supporting the drafting of new bylaws and updating existing ones.
• Oversee benchmarking with other jurisdictions and interdepartmental collaboration to ensure enforcement best practices.

Regulatory Enforcement & Investigations Expertise (25%)

• Oversee enforcement efforts related to property standards, zoning, licensing, and public safety regulations and by-laws.
• Extensive knowledge of the City's by-laws, the Ontario Building Code, Planning Act, Municipal Act, Provincial Offences Act, Criminal Code of Canada and other public safety regulations.
• Utilize subject matter expertise to interpret bylaws, enforcing and revising regulations with specialized judgment.
• Manage high-profile and contentious investigations, ensuring procedural fairness and proper legal documentation.
• Work collaboratively with Legal and enforcement agencies to conduct risk analysis for deliverables impacting program commitments.
• Ensure adherence to legislative requirements and municipal governance policies for enforcement operations.
• Lead the development and maintenance of compliance policies, procedures, and standards to ensure adherence to relevant laws, regulations, and licensing requirements.
• Monitor and assess changes in legislation, regulations, and industry standards to ensure timely adaptation of company processes.
• Conduct regular audits and assessments to identify compliance risks and develop mitigation strategies.
• In-depth understanding of relevant by-laws, industry standards, and licensing requirements.
• Proven experience navigating complex regulatory landscapes and staying informed of evolving legal and compliance requirements.
• Strong analytical skills with the ability to identify, assess, and mitigate compliance and licensing risks.

.

Operational Oversight & Resource Management (25%)

• Lead and mentor a team of Municipal Law Enforcement Officers and other regulatory staff, providing guidance and support in the execution of compliance activities.
• Collaborate with cross-functional teams, including legal, risk, and operations, to ensure alignment on regulatory requirements and compliance objectives.
• Develop strong relationships with key stakeholders, including regulators, industry groups, and other external parties.
• Provide regular reports to senior management on the status of compliance, licensing activities, and enforcement actions.
• Advise leadership on risk management strategies and recommend changes to policies and processes to address emerging risks.
• Develop and implement effective tracking and monitoring systems for compliance activities.
• Manage the sections operational strategy, identifying solutions to emerging enforcement challenges.
• Provide business guidance to Supervisors, and enforcement teams, ensuring efficient resource deployment.
• Oversee the development and execution of the sections Annual Report, detailing caseload trends, enforcement outcomes, financial reporting, and legislative enforcement results.
• Prepare and manage the sections budget, working closely with Finance to implement, forecast, and track financial inputs.

Stakeholder Engagement & Political Awareness (25%)

• Work closely with elected officials to manage complex and contentious enforcement issues, demonstrating an understanding of the political environment.
• Represent the section at General Committee and Council meetings, public forums, and enforcement-related discussions.
• Provide briefings, information notes, and strategic summaries to the Director on emerging compliance challenges.
• Exceptional communication skills, both written and verbal, with the ability to engage with senior executives, external regulators, and other stakeholders effectively.
• Skilled in preparing detailed reports, compliance documentation, and presentations for internal and external audiences.
• Demonstrate tact, diplomacy, and discretion in managing politically sensitive enforcement matters.

Skills and Qualifications

• 7+ years experience in the field of regulatory compliance
• Municipal / Government experience, law enforcement, working with other regulatory offices (police, CFIA, BIAs, etc.)
• University degree in a related field
• Experience in leading and managing teams in a highly fast-paced working environment
• Experience working with elected officials when dealing with complex and/or contentious issues, demonstrating an understanding of the political environment
• Proven track record of displaying sound judgement and tact in public forums, excellent problem solving and conflict resolution skills
• Has formed, developed and led highly effective, professional, motivated and engaged and collaborative teams
• Outstanding skills in influence and persuasion and the ability to exercise diplomacy and discretion in all relationships and interactions
• Excellent presentation skills and ability to summarize to brief the Director on potential contentious issues prepare briefing notes, information notes and report on C&E issues and deliverables.

Hourly Rate/Salary:$ 114,677.00 - $ 152,905.00
Hours of Work:35
Work Location:Mavis North, Enforcemnt/C Stor
Department/Division/Section:CMS/Community Services Dept,CMS/Enforcement Division,Compliance, Licensing & Enf
Non-Union/Union: Non Union

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can alsocheck your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion .

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of anyaccommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.