Manager, Programs – (Full-Time, continuing employment) - Evangel Hall Mission

CharityVillage; Toronto; On-site; CAD 65,000 - 75,000; Full time

Job summary

An established industry player is seeking a passionate Manager of Programs to support vulnerable individuals facing poverty and homelessness. This role involves leading a dedicated team, operationalizing goals, and developing programs that enhance the lives of those in need. With a commitment to non-judgmental acceptance and collaboration, you will play a crucial part in fostering an inclusive environment and ensuring the delivery of essential services. If you are driven by social impact and possess strong leadership skills, this opportunity is perfect for you.

Benefits

15 Paid Vacation Days

10 Paid Sick Days

100% Employer Paid Health Benefits

Defined Benefit Pension Plan

Professional Development Support

Early Finish on Fridays during Summer

Qualifications

• 5+ years of progressive experience in leadership roles, preferably in social housing.
• Knowledge of programming and service standards for community development.

Responsibilities

• Oversee and manage activities to operationalize goals.
• Mentor team members to build skills and competencies.

Skills

Leadership

Crisis Intervention

Problem-Solving

Negotiation

Conflict Resolution

Education

University Degree in Social Work

Community Management Degree

Social Sciences Degree

Job description

Our Manager, Programs is an important contributor to our organization, supporting vulnerable individuals and groups experiencing poverty and homelessness.

Founded in 1913, Evangel Hall Mission (EHM) is a multi-service agency that provides support to people who are experiencing homelessness and poverty. EHM is home to over 160 individuals and families, living in our two subsidised apartment buildings. We also offer hot meals, showers, laundry facilities and respite from the elements through our Drop In Centre. Tenants and Drop In participants can access spiritual care, volunteer and employment opportunities, and voluntary financial trusteeship from EHM staff. They can also access a range of supports from community partners onsite at EHM, such as Narcotics Anonymous, vaccine clinics, nursing care, legal clinics, programs offered by Toronto Public Health and many more.

We are looking for a Manager, Programs to join our team who cares about the same things. As a team we value non-judgmental acceptance, honouring commitments, transparency, continuous learning, accountability, and collaboration. If this speaks directly to you, then consider joining our team!

What you would bring to the role:

• Successful completion of a university degree in social work, community management, social sciences, or a related field.
• A minimum of five (5) years of recent relevant progressive experience including having a leadership role within an organization, preferably in a social housing environment.
• Ability to generate plans to operationalize goals, and to oversee and manage activities and solutions in the immediate to shorter term.
• Success leading by example, including mentoring others to build relevant skills and competencies to realize their full potential.
• Knowledge of programming and service standards and principles, including development of programs and client services supporting day shelter activities, and community development approaches.
• Ability and skills in the areas of negotiation, crisis intervention, conflict resolution, problem-solving and assessment.
• Knowledge of the Occupational Health & Safety Act, Ontario Human Rights Code, Fire Code, Regulation 562/90; Food Premise Regulations, Regulation 1001, First Aid Requirements, and Accessibility for Ontarians with Disabilities Act are an asset.

How you would know you are a good fit:

• Your work ethos demonstrates non-judgmental acceptance, honouring commitments, transparency, continuous learning, accountability, and collaboration.
• You demonstrate personal excellence and honesty, exhibiting the highest standards of commitment and responsibility.
• You are someone who listens and understands situations, offering support and creative solutions to support all individuals involved and having considered the impacts of the various options, ensuring they are operationally sound.
• You enjoy collaborating with others to support achievement of positive results.

What we would offer (a more detailed job description will be provided when invited to interview for the role):

You will work 37.5 hours per week, Mondays to Friday, with occasional requirements to work evenings and weekends to attend meetings.

This is an on-site position and you will be based out of our 552 Adelaide St West location, with the requirement to travel a few minutes away to our 163 Portland St. location. Both locations are in downtown Toronto. The buildings are just 5 minutes walk from each other. There may also be occasional local travel to attend meetings.

A competitive annual salary in the range $65,000-$75,000 (under review), which will be determined based on your experience.

An excellent benefits package including:

• 15 paid vacation days,
• 10 paid sick days,
• 100% employer paid health benefits including dental, vision and prescriptions,
• Defined benefit pension plan,
• Professional development support,
• Early finish on Fridays during summer months.

EHM is committed to reflecting the community we serve and to creating an inclusive work environment for all. We welcome people of all faiths, ages, races, ethnic origins, abilities, gender identities and sexual orientations into our doors. We encourage applications from people with life experience of poverty, BIPOC, newcomers, members of the 2SLGBTQIA+ community, followers of all faiths, and those with no faith at all.

If this opportunity is a good fit for you, then please reach out with your cover letter and resume (combined into a single PDF) via email with reference to the position title in the subject line of the email to [e-mail] by the end of the day (5:00 pm, eastern time) on May 9, 2025.

We thank all those interested in the position, however, only those selected to participate in the process will be contacted.