Manager, Product Services & Management - Epic Dorothy & Comfort (Billing)

Northwell Health; Melville; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading health organization is seeking a manager to oversee staff and activities within the Product Services & Management team. The role involves leading design and implementation efforts, collaborating with clinical stakeholders, and ensuring the education of staff on information systems. The ideal candidate will have significant experience in healthcare management and a Bachelor's degree.

Qualifications

• 6-8 years of relevant experience required.
• 2-5 years of leadership/management experience required.

Responsibilities

• Provides leadership to Product Services & Management team members.
• Leads design, implementation, and enhancement of assigned CIS areas.
• Collaborates with key clinicians to define data reporting requirements.

Education

Bachelor's Degree

Job description

Job Description

Manages, plans, and organizes the staff and activities of assigned team. Leads design, implementation, and enhancement support to nurses, clinicians, pharmacists, providers, and allied health professionals throughout the organization. Acts as a liaison with Nursing Institute, Quality and Risk Management, and Center for Clinical Excellence.

Job Responsibilities

1. Provides leadership to Product Services & Management team members and supervisors by communicating and guiding toward achieving department objectives.
2. Develops, communicates, and builds consensus for goals in alignment with the health system.
3. Leads design, implementation, and enhancement of assigned CIS areas.
4. Evaluates and assists with documentation of current processes, establishing a baseline for developmental improvements of future workflows.
5. Validates work developed by CIS staff and support teams.
6. Promotes enterprise standardization, utilization, and best practices with site clinical leadership and staff, including collaborating with interdisciplinary process improvement teams to identify and recommend improvements of current health systems.
7. Collaborates with key clinicians and stakeholders to define data reporting requirements and analysis in support of patient/clinical records, performance improvement, and departmental decision-making.
8. Acts as a liaison to Nursing Institute, QM, Risk Management, and Center for Clinical Excellence staff to coordinate and communicate CIS projects and outcomes measurement; reports on project status to CIS management.
9. Facilitates ongoing enterprise CIS design and implementation related to Nursing Institute policies and QM standards.
10. Ensures education of clinical and support staff to optimize information systems/applications and maintain integrity.
11. Selects, develops, manages, and evaluates direct reports; ensures performance appraisals are completed in a timely fashion.
12. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here but considered related are not essential functions.

Job Qualifications

• Bachelor's Degree required, or an equivalent combination of education and related experience.
• 6-8 years of relevant experience and 2-5 years of leadership/management experience required.

Highly Preferred

• Epic Certification in Dorothy and Comfort modules.
• Open to certifications in similar modules (Hospital Billing, Professional Billing, Claims, etc.).

*Additional Salary Details

The salary range and/or hourly rate listed is a good faith estimate of potential base compensation that may be offered to a successful applicant at the time of this job posting and may be modified in the future. Several factors may influence the final salary, including location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity.