Manager | Primary Care Network

Interior Health Authority; Kamloops; On-site; CAD 106,000 - 153,000; Full time

Job summary

An established industry player is seeking a passionate Manager for the Primary Care Network to drive transformative healthcare in rural communities. This role involves leading a dynamic team, managing resources effectively, and ensuring high-quality service delivery. You will collaborate with various stakeholders to enhance patient care and support healthcare professionals. If you are dedicated to making a meaningful impact in healthcare and possess strong leadership and management skills, this opportunity is perfect for you. Join a forward-thinking organization committed to innovation and community health.

Benefits

Employee & Family Assistance Program

Employer paid training/education opportunities

Employer paid vacation

Employer paid insurance premiums

Extended health & dental coverage

Municipal Pension Plan

Work-life balance

Mentoring program for new clinical operations managers

Qualifications

• Experience in healthcare management with a focus on primary care.
• Strong leadership skills with a commitment to quality improvement.

Responsibilities

• Lead and manage the Primary Care Network to enhance service delivery.
• Foster collaboration among healthcare teams and community partners.

Skills

Leadership

Resource Management

Quality Improvement

Program Operational Planning

Client/Community Relationships

Education

Bachelor's Degree in Healthcare or related field

Master's Degree in Healthcare or related field

Job description

Who are we looking for?

Are you passionate about making a difference in healthcare? Interior Health is hiring a Manager, Primary Care Network! This is your chance to play a pivotal role in advancing Primary Care in Rural and Remote communities! Join a dynamic, innovative team that is committed to shaping the future of primary care.

Apply today and be a driving force in transforming healthcare in rural and remote areas!

The work location is flexible within TCS (Thompson Cariboo Shuswap).

What We Offer

• Employee & Family Assistance Program
• Employer paid training/education opportunities
• Employer paid vacation
• Employer paid insurance premiums
• Extended health & dental coverage
• Municipal Pension Plan
• Work-life balance
• Mentoring program for new clinical operations managers

Salary range for the position is $106,026 to $152,413. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you make an impact?

The Manager, Primary Care Network is responsible for effective leadership, resource management, program operational planning, quality, access systems, and service delivery; client/community relationships; and quality improvement, evaluation, and risk management of Primary Care services to support patients and physicians in the primary care home/patient medical home, and related contract management. The Manager works as a team member with fellow community, hospital, and residential Managers and portfolios in addition to cross-sector health teams, physicians, and other partners/agencies in a patient- and family-centred approach, and in accordance with IH and Ministry policies and standards.

What will you work on?

Leadership

• Creates a work environment that supports a climate of mutual respect, open communication, teamwork, collaboration, shared learning, and innovation.
• Promotes a spirit of inquiry and innovation within the delivery of service and with a quality improvement and change management approach.
• Ensures coordination and integration of services with other IH programs and identifies opportunities for enhancement that will improve service delivery to clients/communities within the assigned area of responsibility.
• Ensures coordination and collaboration with the Division of Family Practice and shared primary care staff between the two authorities.
• Promotes IH vision, mission, values, and strategic direction.

Resource Management

• Identifies material, space, and financial resources required for the delivery of services within the assigned areas of responsibility; provides critical input to budget development; recommends resource allocation and budgetary adjustments; monitors expenditures and variance reports; and ensures that resources are utilized effectively and efficiently to meet the needs of the public.
• Develops and manages service contracts where applicable.
• Assumes overall responsibility for staff including recruitment, selection, departmental orientation, collective agreement administration, grievances, performance management, and termination as per IH policy.
• Identifies and takes action to address professional development needs.

Program and Service Delivery

• Provides leadership and direction to the service area’s team and implements IH program and service direction, policy, and standards.
• Identifies the need for, promotes, and facilitates research.

Relationships

• Collaborates and maintains effective working relationships with a wide variety of internal (e.g., Directors and Managers) and external partners (e.g., physicians, Ministries, community agencies, organizations, and professionals) that are critical to the development and delivery of programs within the assigned areas of responsibility.
• Participates on various committees/working groups as required that are related to the delivery of the IH programs/services.
• Promotes positive interactions between staff and public.

Quality Improvement Evaluation/Risk Management

• Prepares or provides statistics and information related to workload management, department activity, quality assurance, or clinical use on a scheduled or as requested basis.
• Implements and monitors quality improvement initiatives for assigned areas and standardization with other IH communities/services as practical.
• Ensures a process for reviewing and responding to client/customer feedback.
• Leads and facilitates improvement changes.
• Identifies potential risks and applies mitigation strategies.

Other

• In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.
• Participates in related job functions and projects as required and undertakes other related duties as may be assigned.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).