Manager, Practice Support (EHG)

Osler; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading business law firm in Canada is seeking a Manager for its Emerging & High Growth Practice. The role requires strong leadership and organizational skills, managing a national resource team and supporting business development initiatives. Candidates should have a diploma in business and experience in legal or professional services. The firm offers a hybrid work model, combining office and remote work up to 2 days a week.

Benefits

Hybrid work model

Diversity and inclusion initiatives

Qualifications

• Minimum of three years of relevant experience, including people management.
• Experience in the legal or professional services industry is preferred.

Responsibilities

• Manage and lead a national resource team, providing day-to-day support.
• Identify process improvements and implement best practices.
• Work closely with equity management platform vendors.
• Oversee the internal tracking of national EHG closed transactions.
• Assist with the submission of quarterly league table data.
• Provide ongoing operational support to EHG Director.

Skills

Leadership skills

Organizational skills

Problem-solving skills

Attention to detail

Communication skills

Experience with CRM systems

Education

University or college diploma in business

Tools

Microsoft Office

Job description

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to further your career or carve out a new path.

Reporting to the Director, Emerging & High Growth (EHG), the Manager, Emerging & High Growth Practice (EHG) provides practice group support to Osler’s Emerging & High Growth Companies Group, leading the EHG resource team, managing operational processes, assisting with business development initiatives, and ensuring the smooth execution of client and internal-facing projects.

Major Responsibilities

• Manage and lead a national resource team, providing day-to-day support and guidance
• Identify opportunities for process improvements and implement best practices to drive efficiency within the growing practice
• Work closely with equity management platform vendors (e.g., Carta) to support clients and internal processes
• Oversee the internal tracking of all national EHG closed transactions, ensuring accurate and timely reporting
• Assist with the submission of quarterly league table data, reflecting the firm's national EHG activity
• Provide ongoing operational support to EHG Director to ensure the smooth running of the EHG practice, handling any ad-hoc responsibilities as they arise
• Collaborate on cross-selling opportunities with other specialty groups
• Conducts market intelligence and competitive landscape analysis to support strategic decision-making and business development initiatives
• Support in the managing of internal and external events, including working with local practice support, identifying topics, securing speakers, curating the audience and managing day-to-day activities of sponsorships
• Partner with Client Development and Marketing on business planning, proposals, deals and cases and market recognition initiatives, including nominations for industry rankings such as Chambers
• Assist EHG Director with spearheading and implementation of national initiatives

Position Requirements

Education and Experience

University or college diploma, preferably in a business focus, plus a minimum of three years of relevant experience, including people management. Experience working within the legal or professional services industry is preferred.

Knowledge and Skills

Strong leadership skills with the ability to manage team members in diverse roles

Highly organized and detail-oriented, with the ability to effectively manage multiple priorities in a dynamic environment

Demonstrates sound judgment, discretion, and a strong commitment to client service

Excellent problem-solving skills

Exceptional attention to detail and a structured approach to tasks

Excellent time management skills with a consistent follow-through on responsibilities

Strong interpersonal skills with the ability to build and maintain relationships

Experience in supporting business development and market intelligence projects, including a track record of driving client relationships and recognition

Experience with CRM systems

Quick to learn and adapt to established business practices and processes

Excellent oral and written communication skills with the ability to liaise with senior leaders, clients and external stakeholders

Strong experience in Microsoft Office

We are currently working in a hybrid work arrangement, which includes a requirement to work primarily in the office and flexibility to work remotely up to 2 days per week.

Accessibility and Accommodation

We thank all applicants for their interest in Osler; however, only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Background and Reference Checks

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada's leading law firms, please reply in confidence with a cover letter and résumé by the closing date.

No agencies or phone calls / emails please.

LI-SB1

LI-Hybrid