Manager, Policy & Compliance

Definity Financial; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial services provider located in Mississauga is seeking a Policy & Compliance Manager. The successful candidate will lead the development and oversight of the Regulatory Compliance Management Framework, ensuring alignment with corporate policies and regulatory standards. This role requires a strong background in regulatory compliance and policy development, along with 7-10 years of relevant experience. A Bachelor’s degree in a related field is essential, along with skills in stakeholder communication and cross-functional leadership.

Qualifications

• 7-10 years of experience in policy development, regulatory compliance, or governance within P&C insurance or financial services.
• Strong understanding of legislative and regulatory frameworks impacting operations.
• Proven ability to lead cross-functional initiatives and influence stakeholders.

Responsibilities

• Establish and manage a Regulatory Compliance Management Framework.
• Identify and assess impacts of legislative changes and lead compliance initiatives.
• Provide expert guidance and training on regulatory requirements.

Skills

Regulatory compliance

Policy development

Risk management

Stakeholder communication

Education

Bachelor’s degree in Business Administration, Law, Risk Management, or related field

Job description

As a key member of the Governance team (Line 1B), the Policy & Compliance Manager will lead the development and oversight of the Regulatory Compliance Management Framework for our Personal Insurance and Claims business units. This role ensures alignment with corporate policies, legal requirements, and regulatory standards, while fostering a culture of compliance and continuous improvement.

What can you expect in this role?

Regulatory Compliance Leadership

• Establish and manage a robust Regulatory Compliance Management Framework, including ownership, maintenance, and supporting tools.
• Identify legislative and regulatory changes, assess impacts, clearly communicate compliance requirements to business leaders, and lead compliance initiatives.
• Partner with Legal and Enterprise Risk teams to implement corporate policies to meet compliance requirements.
• Develop, implement, and maintain department-specific policies (e.g., Claims, Underwriting) in collaboration with business leaders.

Compliance Advisory & Reporting

• Provide expert guidance and training to business units on regulatory requirements, policy adherence, and compliance best practices.
• Lead regulatory reporting activities to ensure accurate and timely submissions.
• Coordinate gathering of information in response to regulatory requests.
• Investigate and support remediation of compliance incidents and gaps.

Compliance Monitoring and Testing

• Plan and execute compliance testing to ensure ongoing adherence to regulations.
• Recommend and support implementation of solutions to close compliance gaps.
• Provide periodic reporting on the overall state of regulatory compliance to senior management.

What You Bring to this role:

• Bachelor’s degree in Business Administration, Law, Risk Management, or a related field.
• Minimum 7–10 years of experience in policy development, regulatory compliance, or governance, preferably within the P&C insurance or financial services industry.
• Strong understanding of legislative and regulatory frameworks impacting insurance or financial services operations.
• Proven ability to lead cross-functional initiatives, communicate effectively, and influence stakeholders.