Manager, Physical Security

EPCOR; Edmonton; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

EPCOR is seeking a Manager, Physical Security, to lead security operations ensuring a safe work environment and protection of assets. The role involves compliance management, risk assessment, and collaboration with cross-functional teams to enhance security measures and maintain high standards across the organization.

Qualifications

• 7+ years of enterprise security management experience.
• 2+ years in management and team leadership.
• ASIS Certification (PSP, PCI, CPP) preferred.

Responsibilities

• Oversee security processes, including risk assessment and incident response.
• Collaborate with teams and law enforcement.
• Lead talent management and security staffing.

Skills

Analytical skills

Interpersonal skills

Problem-solving skills

Education

Degree or diploma in law enforcement or security

MBA or similar qualification

Tools

PowerBI

Excel

SharePoint

Job description

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EPCOR’s Health, Safety, Security & Environment team is hiring a Manager, Physical Security for a full-time, permanent role in Edmonton, AB. This position is part of our Security Team and may qualify for EPCOR’s Where We Work hybrid program, based on business needs and eligibility requirements.

This opportunity is open to both internal and external candidates. Current EPCOR employees should apply using their @epcor.com email address.

Manager, Physical Security: Oversee and ensure a safe work environment, compliance with regulations, and protection of EPCOR’s people and assets. Manage security processes, including risk assessment, prevention, detection, response, and investigations of incidents like theft, vandalism, fraud, and more.

Lead the Security Team and Guard services while overseeing security staffing, background screening, and policy development. Stay current with best practices to continuously enhance security measures and maintain a high standard of security across EPCOR.

What you’d be responsible for

You will be reporting to the Senior Manager, Health, Safety & Environment, and the Manager, Physical Security role plays a vital part in safeguarding employees and assets and will have the following key accountabilities (but are not limited to these):

Planning & Execution:

• Defining and executing annual objectives and priorities; anticipating and mitigating roadblocks; and determining the appropriate budget and resources including headcount to ensure annual targets and initiatives are met or surpassed.
• Providing advice to EPCOR’s Senior Leadership Team and Executives to influence EPCOR’s security outlook at physical locations (plant sites and offices), ensuring security issues are prioritized and addressed in a timely fashion.
• Maintaining EPCOR’s physical security standards to ensure a safe and efficient working environment while responding to security events/incidents reports across respective business units.

Security, Safety & Operational Excellence:

• Leading the development and dissemination of insights on security trends, structural security measures, and systems advancements for EPCOR’s business.
• Ensuring adherence to processes, procedures, and standards, including governance of security processes across all EPCOR operations.
• Overseeing the security risk assessment program for all EPCOR-owned and operated sites, including new buildings and acquisition sites, ensuring timely completion, reporting, and development of management action plans.
• Conducting organizational assessments to identify potential threats and hazards, developing security plans with appropriate countermeasures.
• Ensuring Physical Security Standards and Technical Specifications are current through consultation with internal and external experts.
• Managing the Security Awareness Program to promote confidence and safety among employees and contractors at all EPCOR sites and sponsored events.
• Ensuring compliance with external certifications like Alberta’s Critical Infrastructure Protection (CIP).
• Recommending and implementing process improvements, tracking performance metrics.
• On-call Duty Security on a rotational basis for after-hours security and emergencies.

Relationships & Collaboration:

• Collaborating with cross-functional teams and third-party stakeholders to resolve security issues and provide technical insights.
• Liaising with law enforcement agencies for intelligence, incident reporting, and investigations.
• Working with Legal, Ethics, Privacy, and Human Resources for investigative support related to policy breaches.

Talent Management:

• Leading and developing high-performing teams, setting performance objectives, and managing security guard services.

What’s required to be successful

Qualifications, experience, and behaviors:

• Degree or diploma in law enforcement, security, or related fields from a recognized institution.
• An MBA or similar qualification is an asset.
• ASIS Certification (PSP, PCI, CPP) preferred; CPTED certification is a plus.
• 7+ years of enterprise security management experience, including 2+ years in management and team leadership.
• Proven experience in asset protection, investigations, and security system design/evaluation.
• Knowledge of legislation, regulations, and standards relevant to utility operations, emergency planning, and safety.
• Understanding of data management, cloud solutions, network infrastructure, and physical security protocols.
• Strong analytical, presentation, and problem-solving skills using tools like PowerBI, SharePoint, Excel, etc.
• Expertise in electronic security systems, barriers, lighting, locks, blast mitigation, and ballistic measures.
• Excellent interpersonal and communication skills, with ability to influence at all levels.
• Proactive, adaptable, and able to manage shifting priorities effectively.

Other important facts about this job

This is a professional position working Monday to Friday (40 hours/week). Learn more about working at EPCOR and follow us on social media.

Please note:

• Applicants must be at least 18, have a high school diploma or equivalent, and be legally permitted to work in Canada. Background checks and assessments may be required.
• Physical fitness and medical clearance may be necessary for some roles.