Manager, Performance Enablement - Global HR

Scotiabank; Toronto; On-site; CAD 110,000 - 140,000; Full time

Job summary

Scotiabank is seeking a Manager, Performance Enablement to lead the development and execution of a global performance strategy. You will collaborate with business and HR stakeholders to align initiatives that build diverse, high-performing teams and drive a performance-based culture across the enterprise.

You will champion performance programs, manage end-to-end processes, and work with technology to enhance employee experiences.

Qualifications

• 5+ years of experience in HR/talent management or related field.
• Experience implementing performance management programs and tools.
• Strong collaboration with cross-functional partners and HR stakeholders.

Responsibilities

• Champion a customer-focused culture by using SME to identify tools that enhance performance and outcomes.
• Implement bank-wide performance management strategy across cycles and tools.
• Lead end-to-end performance processes: goal setting, development, coaching, year-end.
• Drive improvements to performance and development processes, incl. calibration and reporting.
• Manage enterprise-wide mass goal assignment; advise HRBPs and stakeholders.
• Improve employee experience through technology on me@scotiabank and Scotia platforms.
• Create enterprise materials/guides to support a high-performance culture.
• Collaborate with HRBPs and other stakeholders on rollout of changes.

Skills

HR strategy

Performance management

Stakeholder management

Project management

Change management

Employee development

Communication

Education

Bachelor's degree in HR or related field

Tools

Workday

SAP

Job description

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Title: Manager, Performance Enablement - Global HR

Requisition ID: 277392
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager contributes to and support the development and execution of a global performance development strategy, program and processes that drive all key activities needed for a performance-based culture. This is a global position and function that will collaborate with business and HR stakeholders to align organizational initiatives that serve to build diverse, high-performing teams.

Is this role right for you? In this role you will:

• Champion a customer-focused culture by using their technical subject matter expertise to identify tools and resources that enhance employee performance and enable high-performing teams, ensuring improved client/customer outcomes.
• Implement a Bank-wide performance management strategy (This accountability is overarching and further broken down into 2 distinct sub-accountabilities- listed below)
• Conduct analysis of current end-to-end performance cycle and assess against best-in-class methodology to drive continuous improvement
  • Manage the execution of the end-to-end technical annual performance processes within each of the cycle activities; goal setting, development planning, coaching and feedback and year-end. These processes include technical enhancements to how employees interact with me@scotiabank when setting performance and development goals, tracking ongoing coaching and feedback conversations and completing year-end assessments.
  • Responsible for leading conversations aligned to the HR Performance Strategy in partnership with HR Modernization to determine how to best enhance and elevate the employee experience through technology.
  • Lead the continuous improvements of the performance and development process in me@scotiabank, including but not limited to employee and manager experience, performance calibration and reporting
  • Manage the end-to-end enterprise-wide mass goal assignment process; enhance the process year over to streamline the experience, socialize the process with HRBPs and manage the goal files, provide recommendations to HRBPs in support of the business lines, provide guidance to key stakeholders to ensure goals are submitted in alignment with the goal setting cycle timelines. This includes acting as a SME to HRBPs as they support their business lines in the creation of all-business performance goals, making recommendations as to best approach, providing all requirements to technology and facilitating the transfer of information into me@scotiabank
  • Understand how the Bank’s risk appetite and risk culture should be considered in key decisions
• Enhance depth of Performance Development practices across the organization (sub-accountability)
• Creation of enterprise-facing materials and resources such as ’How to’ documents and guidelines to influence the mindset and behavioural changes that will support a high-performance culture
  • Conduct and utilize research, best practices and lessons learned to elevate material and deliver best in class performance solutions and advice
  • Collaborate within the team to define and communicate measures of success for global performance programs, materials and tools
• Support the development of communications for employees and people managers
  • Continuously evolve the design of our resource platforms/pages (i.e. Scotia Academy page , AskHR & me@scotiabank) to highlight key content, amplify our key messages and enhance user experience
  • Effectively partner with HRBPs and other stakeholders by providing Performance, specifically technical subject matter guidance
  • Collaborate in the rollout of a change management plan for an enhanced new performance development approach to start each new fiscal year
• Manage the successful execution of the Annual Performance Programming in me@scotiabank (sub-accountability)
  • Manage the relationship with technology, HR Modernization and HR Operations partners to scope, identify and propose improvement/enhancement opportunities based on learnings and internal/external research and feedback from partners
  • Drive the continuous improvement of the overall employee experience by identifying opportunities to make it easier for employees to access and leverage relevant resources through the platform and work with HR Operations teams to communicate the changes
  • Manage and execute end-to-end user acceptance testing and day to day approvals (and escalations to Director where applicable) for all performance programming processes and functionalities, including but not limited to Annual Performance Plan components, role-based permissions, calibration and reporting
  • Ensure alignment with all-Bank strategic objectives and key partners (e.g., manages relationships with the Talent Core HR technology teams, HR Modernization Talent systems teams, Core HR platform teams, Role-based permissions teams, HR Business Partners, HR Operations, HR Reporting & Insights, Compensation technology teams, Learning platform teams)
• Consistently execute job accountabilities in accordance with the Bank’s risk appetite and risk culture. Conduct all activities in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Over 5 years of relevant HR/Talent Management experience
• Strong project management skills with attention to detail
• Ability to translate strategy into actionable plans and results
• Strong communication skills with the ability to clearly articulate complex messages to a variety of audiences and strategically influence desired outcomes
• Intellectual curiosity around ‘best-in-class’ practices (inside and outside the Bank)
• Excellent client-centered relationship building skills and ability to influence without direct authority
• Ability to adapt to changing priorities and manage competing priorities without compromising quality standards
• Experience with the development of content and presentation materials
• Experience working in partnerships with technical teams and and familiarity with performance management systems (e.g., Workday, SAP)
• Ability to identify opportunities to enhance the employee experience and translate them into technology-enabled business requirements, including new functionalities or enhancements

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.