Manager, People Operations

Ontario Energy Board; Toronto; On-site; CAD 136,000 - 177,000; Full time

Job summary

A leading organization in the energy sector is seeking a Manager, People Operations to oversee HR services. This role involves strategic leadership in HR processes, ensuring compliance, and fostering a positive work environment. Ideal candidates will have extensive HR experience and strong leadership skills.

Qualifications

• 7+ years of progressive HR Operations experience.
• Certified Human Resource Leader (CHRL) designation required.
• Experience managing payroll and benefits programs.

Responsibilities

• Lead transactional HR services within the People & Culture team.
• Oversee HR systems and payroll processing.
• Manage policies to ensure compliance with collective agreements.

Skills

Leadership

Communication

Organizational Skills

Education

Post-Secondary Degree/Diploma in Human Resources

CEBS and Payroll Designation

Tools

SuccessFactors

Microsoft Office

Job description

Join to apply for the Manager, People Operations role at Ontario Energy Board

Join to apply for the Manager, People Operations role at Ontario Energy Board

Job ID: 728

Position Type: Non-Union Permanent

Department

Salary Grade: M18 ($136,363 - $176,349)

Job Posting Close Date: 05/20/2025

The Ontario Energy Board is proud to be recognized as one of Greater Toronto’s Top Employers three years running.

We are passionate about the energy sector and motivated to enable innovation. We are committed to the economic and social development of Ontario and work every single day to deliver public value to Ontarians. We are a diverse, driven, transparent and thoughtful team, and are accountable to each other, the sector, and the customers we serve.

We are theOntario Energy Board.

Overview

This People & Culture department is responsible for all aspects of people management and other organizational service functions including employee/labor relations, compensation, benefits, pension, talent management, succession planning, workforce planning, as well as employee well-being, engagement, and communications.

Reporting to the Director, People and Culture, the People Operations Manager is responsible for leading transactional human resources services within the People & Culture team and overseeing human capital systems for the organization. The role will provide strategic leadership and guidance to the People Operations team to enable excellent client support for key employment life cycle processes. This role ensures the effective management of total rewards, compensation, job evaluation, HRIS, and payroll processes, fostering a positive, cohesive and productive work environment and leading continuous improvement initiatives related to employee lifecycle activities ensuring collaboration/integration across HR processes.

Responsibilities

• Provide leadership aligned with People & Culture goals and objectives to enable excellent client support for key operational processes related to the employment lifecycle.
• Create and manage policies to ensure effective program administration, maintaining compliance with collective agreements and legislation (e.g., pay equity, ESA) while offering competitive packages for employees.
• Oversee HR transactional processes, ensuring accurate and compliant execution of changes (e.g., new hires, terminations, wage adjustments, transfers) in accordance with policies and procedures.
• Oversee HR systems – implementation of new modules, oversee data analysis, creation of strategic dashboards to influence human capital decisions, oversee performance management process (systems), recruitment module, provide training, coaching and direct oversight towards People & Culture Business Analyst.
• Define requirements in accordance with policies and legislative requirements.
• Test configuration changes to ensure achievement of requirements.
• Evaluate and test the system and ongoing releases/updates on an ongoing basis to ensure functionality achieves requirements.
• Ensure appropriate controls are in place to mistake proof system.
• Identify issues and opportunities and initiate action to address to improve system functionality.
• Oversee payroll processing, pension, and benefits administration.
• Liaise with vendors for pension, benefits and insurance plans, benchmarking data.
• Oversee incentive pay for performance, merit programs, salary adjustments. Ensure accuracy and timeliness in salary disbursements.
• Oversee job evaluation for unionized and non-represented roles, conducting thorough evaluations of OEB positions to ensure consistency, fairness, and alignment with organizational standards.
• This role will oversee the following roles on the People & Culture Team:
• Payroll, Total Rewards & Payroll Analyst
• People and Culture Business Analyst
• Compensation Specialist
• (shared resources) Payroll Coordinator
• Leads and coaches the People & Culture Operations team to productively meet defined goals and service standards.
• Work closely with People & Culture team members and OEB executive leadership committee to align Operations processes with organizational goals.
• Liaise with internal stakeholders to provide expertise and guidance on various compensation topics and issues.
  

Qualifications

• Post-Secondary Degree/Diploma in Human Resources, Business, or a related field
• CEBS and Payroll Designation or a post graduate degree is considered an asset.
• 7 + years of progressive HR Operations experience
• Certified Human Resource Leader (CHRL) designation required.
• Demonstrated experience leading and managing a team of HR Operations professionals
• Must have a good understanding of HR delivery service administration including managing payroll and benefits programs, experience managing third party payroll services is highly preferred.
• A high level of functional HR knowledge supporting data exploration and trend analysis, with the ability to develop meaningful recommendations from data analyses.
• Advanced knowledge of compensation and payroll practices.
• Experience with job evaluation methodologies
• Expert knowledge of HR Systems, significant experience with SuccessFactors is preferred or another related system.
• Data driven mindset with experience in HR reporting and analytics.
• Excellent communication, organizational, and leadership skills,
• Proven skills in influencing building rapport and stakeholder relations.
• Proficient knowledge of Microsoft Office (Word, Excel, PowerPoint), Teams.
• Strong practical knowledge of ESA, Human Rights, Pay Equity, and other related legislation and regulations.
• Experience in a unionized environment is preferred.
  
  

Pursuant to theAccessibility for Ontarians with Disabilities Act, the Ontario Energy Board will make reasonable efforts to provide accommodation to candidates with disabilities in the course of the recruitment process upon written request. We request that candidates seeking accommodation identify their particular accommodation needs as soon as possible in the job selection process. Questions concerning the availability of accommodation in the recruitment process may be forwarded by email to [e-mail] .

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Utilities

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