Manager, People & Culture

Edmonton North Primary Care Network; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A primary care organization in Edmonton seeks a People and Culture Manager. The role includes overseeing HR operations, ensuring compliance with health and safety, and recruiting staff. The ideal candidate has a Bachelor's degree in HR management and extensive experience in a unionized setting. Strong interpersonal skills and conflict resolution expertise are essential. Competitive salary and excellent benefits are provided.

Benefits

Excellent benefits program

Competitive salary

Qualifications

• Five or more years of HR experience in a unionized environment.
• Experience with HR systems and processes is essential.
• CHRP designation is considered an asset.

Responsibilities

• Manage HR operations and foster a positive workplace culture.
• Oversee the recruitment process and onboarding.
• Ensure compliance with health and safety regulations.

Skills

Advanced computer skills

Conflict resolution

Strong analytical skills

Fluent in English

Effective interpersonal skills

Change Management knowledge

Education

Bachelor's Degree in Human Resource Management

Job description

Salary Range

50.86 - $74.69

1.0 FTE (full-time, Permanent)

Start Date

September 2, 2025

Location

13211 Fort Road NW, Edmonton, AB T5A 1C3

Program Overview

The People and Culture Manager is responsible for all operations of human resources for the Edmonton North Primary Care Network and is accountable to the Executive Director. The incumbent is expected to handle administrative and operational activities for the PCN as they relate to the Human Resource department, including Labour Relations matters. A key focus of the role will be to foster high performing teams, employee engagement, and a positive workplace culture. The role supervises one (1) other Human Resources professional.

Position

• The specific responsibilities of the People and Culture Manager include, but are not limited to :

Development and Implementation :

Develop, implement, and maintain Human Resource policies, procedures, and practices that support and ensure effective program delivery, effectively integrating the PCN’s goals, objectives, and programs with those of participating physicians and Alberta Health Services

Development of recruiting process that adheres to the Canadian Human Rights Act, and ensures the PCN recruitment policies and procedures and clearly identified, including, but not limited to achieving above average standard practices regarding employment equity

Conduct salary reviews on a regular basis, using national and local sources to ensure industry standards are maintained

Contribute to the strategic planning process to ensure the human resource requirements are met and are conducive to the delivery of quality services responsive to the needs of the PCN’s catchment service area

Develop, implement, and maintain internal workplace audits

Monitor regional, provincial, and national trends to promote implementation of evidence-based best practice in primary care service delivery

Recruitment & Selection

Oversee the recruitment process including job postings, screening, interviews, and reference checks, and job offers

Oversee and maintaina comprehensive onboarding process

Benefits & Payroll :

Provide Payroll & Benefits Administrator with information on HR best practices relating to payroll and act as backup benefits administrator

Oversee claims for WCB and short-term and long-term disability, coordinating financial aspects with payroll. Act as a point of contact with insurance providers and staff on leave and ensure effective return-to-work programs

Supporting the Employee Life Cycle :

Ensure job descriptions are created and kept current, responsible for the management of annual job description review and sign off.

Support the administration of probation evaluations for all employees

Administration of training and employee development programs, as required

Health & Safety :

With the support of and in collaboration with the Health & Safety committee :

Establish, manage, and monitor standards, processes, communications, training, and systems to ensure all responsibilities associated with Health and Safety within the PCN are adhered to.

Ensure that all Health & Safety policies, procedures, rules, and regulations are regularly reviewed, updated, and communicated.

Ensure the PCN meets its statutory obligations in all areas pertaining to health, safety, and welfare at work, including statutory training and reporting.

Ensure full and accurate health and safety and training records are maintained.

Establish a full program of documented health & safety inspections, audits, and checks.

Liaise with external health & safety consultants in the provision of training programs and health and safety services

Manage and devise the agenda for and act as chair for the Health & Safety Committee meetings

Human Resource Information Gathering, Reporting and Analysis :

Compile statistical reports relating to personnel data (e.g., hires, absenteeism rates, performance appraisals, performance management, growth, and development programs (job enrichment))

Monitor attendance / absenteeism and assist with the administration of the performance management program

Coordinate compensation reviews and job evaluation assessments in conjunction with job description reviews, as required

Consult with external HR Consulting as needed

Labour Relations

Lead bargaining preparation and manage Collective Agreement changes and interpretation

Lead grievance and resolution process

Oversee recruitment and retention efforts for the organization.

Report to

Director, Executive Director

Education

Bachelor's Degree in Human Resource Management or Business Administration specializing in human resources, equivalent of education and experience will be considered.

Canadian Human Resource Professional (CHRP) designation would be considered an asset

Experience

Professional Experience

Five (5) or more years’ experience providing Human Resources advice in a Unionized environment

Experience in an HR role in a PCN environment is an asset

Management experience, demonstrating advancement in responsibility

Experience in strategic planning and implementation.

Experience & knowledge managing workplace investigations.

Experience with human resource systems and processes (recruiting, planning, finances, change management, etc.) coupled with administrative competence in applying this knowledge

Skills

Intermediate or advanced computer skills (word processing, spreadsheets, websites, databases, small office networking, etc.)

Business development and / or project management experience

Must speak, read, and write English fluently

Proven ability in facilitation, consensus building, conflict resolution, and interest-based negotiation

Coach and support managers in addressing employee performance issues

Demonstrated knowledge and experience in Change Management.

Advanced knowledge of current Employment standards and OHS programs

Customer service orientation

Act as a mentor to other managers in the organization with regards to human resource management

High levels of integrity and professional behavior

A current and clear criminal records check is required

Excellent verbal and written communications skills, including presentation skills

Effective interpersonal / relationship skills with individuals at all levels of the organization

Strong analytical and problem-solving skills

Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times, including keeping employee information confidential

Confidence to engage in frank conversations on critical or contentious issues

Exhibits meticulous attention to detail and is committed to producing accurate and high-quality work

Ability to work in a fast-paced, changing environment

Self-starter with high degree of initiative

Confident, consistent, decisive personality

Ability to work effectively as a part of a team as well as independently

Application

Please forward your resume with cover letter, indicating your salary via our website :

Dated

August 8, 2025

Days / Hours of Work

Monday to Friday (8 : 00 a.m. – 4 : 15 p.m.)

Closing date

September 1, 2025

PLEASE NOTE : Employment is contingent on a successful current Criminal Background Check and References.

The Edmonton North Primary Care Network offers competitive salaries and an excellent benefits program.

While we appreciate all interest in our posted positions, only those chosen for an interview are contacted.

Equity and Diversity are essential to our organization. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the Alberta Human Rights Act, including sex, sexual orientation, gender identity or expression, racialization, disability, religion, marital or family status, age, and / or status as a First Nation, Metis, Inuit, or Indigenous person.