Manager, People - Canada

Warner Music Canada; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

Warner Music Group in Canada seeks an experienced HR operator to deliver end-to-end people services across our Canadian businesses. You’ll report to the Global People team and partner with local leaders to drive HR initiatives, payroll, benefits, talent management and employee relations.

This role requires 4 days in the office per week in Toronto, with a focus on data-driven decisions and collaboration across functions.

Qualifications

• Experience delivering HR services and business partnering.
• High emotional intelligence and awareness.
• Strong project management and delivery skills.
• Experience with payroll management and provider transitions.

Responsibilities

• Deliver end-to-end HR services from hire to retire.
• Be data-driven; identify trends to inform decisions.
• Define people priorities aligned to business goals.
• Lead local talent, learning and development initiatives.
• Support ERGs and connect them to leadership.
• Partner with global HR to manage matrixed teams.
• Develop organisation plans to support objectives.
• Collaborate with Global People Center of Excellence.
• Coach leaders on change management and engagement.
• Align people plans with Finance for headcount reporting.
• Deliver projects to simplify and consolidate services.
• Manage HR cases and org changes (reorganizations, M&A).

Skills

HR operations

Payroll experience

Stakeholder mgmt

Data analysis

Change management

Communication

Education

Bachelor's degree in HR or related field

Tools

Workday HRIS

Job description

At Warner Music Group, We’re a Global Collective Of Music Makers And Music Lovers, Tech Innovators And Inspired Entrepreneurs, Game-changing Creatives And Passionate Team Members. Here, We Turn Dreams Into Stardom And Audiences Into Fans. We Are Guided By Three Core Values That Underpin Everything We Do Across All Our Diverse Businesses.

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Job Title: Manager, People - Canada

Reports To: SVP, People International

Department: People Team

Location: Toronto, Ontario. Canada

Job Type: Full Time, 12 Month Fixed Term

Pay range: $100,000 to $130,000

Vacancy: New position

A Little Bit About Our Team

The People team sits at the heart of Warner Music Group and is focused on attracting, retaining and developing exceptional people, enabling them to be the best they can be to drive Warner’s continued success in the marketplace. The team designs, implements and facilitates People programs around Talent Acquisition, Talent Management, Learning & Development, Employee Engagement, Compensation and Benefits and People Experience and Solutions. Our team also partners with the business to support key organisational initiatives. We are passionate about what we do, always striving for better, willing to go the extra mile and happy to roll up our sleeves to support our colleagues.

In Canada, our frontline teams for Recorded Music and Publishing, sit alongside Central teams (like Finance, Operations etc) and a large number of remotely based Technology employees in global roles. Our People function in Canada provides both local people partnering support and manages HR service delivery for the geography overall.

Your Role

Our People team is evolving – we are looking for an experienced HR operator who can deliver end-to-end people services across our Canadian businesses. You’ll exercise strong stakeholder management skills, reporting functionally to the Global People team but also serving local and remote leaders and managers with oversight of teams based in Canada. You’re curious; your influence will yield great ideas and pragmatic ways to deliver our people agenda. You’ll have a sharp focus on driving initiatives and realizing business and People team goals.

• Deliver a consistently high HR services from hire to retire
• Be data-driven, using insight to identify trends and inform decisions
• Understand business’ models, goals, vision and culture in defining and executing on people and culture priorities
• Deliver local talent, learning and development initiatives
• Ensure local ERGs are supported and connected to leadership
• Partner with global people team members to manage matrixed complexities relating to global teams with Canadian based resources, keeping stakeholders appraised and engaged
• Develop organisation plans and models to support objectives and advance the business and its functions
• Collaborate with Global People team centers of excellence to successfully deliver programs, initiatives and cycles
• Coach leaders to drive change management, talent, engagement, culture, mobility and communication approaches with their teams
• Partner closely with the Director of Finance to ensure people plans align with financial plans and headcount is accurately reported
• Deliver projects to support simplification and consolidation of services (e.g. payroll transition, benefits management)
• Manage ER cases and deliver organisational changes (reorganisations, new operating models, mergers, acquisitions and divestitures etc.)
• Manage local brokers and benefit providers and adhere to WMG compensation standards
• Deliver end to end people operations spanning policy, compliance, Workday maintenance and reporting, onboarding and offboarding, talent acquisition, payroll etc.

About You

• You’re resilient and able to take on complex situations with enthusiasm and a sense of calm
• You have sound experience of delivering HR services and business partnering
• You exhibit a high level of emotional intelligence and awareness
• Project management and delivery capabilities – you’re highly organised.
• You have experience of payroll management and transitioning payroll service providers
• Insight driven HR guru – you’re highly analytical and can draw insight from data and promote technology/AI enabled people solutions.
• You have a keen eye for continuous improvement and operational efficiency.
• You’re adept at developing talent
• You tolerate ambiguity and are flexible to changing business needs.
• You’re a great communication, problem-solver and make things simple
• You have strong conflict management, negotiation and influencing skills.
• Your background has reflected a range of HR skills and experiences spanning: Employee Relations, Employment Law, Recruiting, Talent & Development, Org. Development, People Tech, Compensation and Benefits etc.
• You thrive on delivering and building relationships in person and virtually.

We’d Love It If You Also Had

• Experience working within the music, tech or media industry, although not essential
• Experience of cloud-based HR systems (Workday)

About Us

We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information.

Warner Music Canada does not use Artificial Intelligence (AI) or automated filtering software to screen, rank, or select applicants. Every application submitted is reviewed personally by our recruiting team to ensure every candidate receives fair and thoughtful consideration.

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG. We love it here, and think you will, too.

This position requires a minimum of 4 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships.

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.