Manager, Payroll

OTIP (Ontario Teachers Insurance Plan); Southwestern Ontario; Hybrid; CAD 88,000 - 121,000; Full time

Benefits offered by this job

Defined benefit pension

Education/licensing fees covered

LinkedIn Learning access

Hybrid work options

Career advancement opportunities

Job summary

OTIP Group of Companies (OGC) is seeking a Manager, Payroll to lead the bi-weekly payroll for 1,000+ employees across Canada. You will ensure accurate processing, compliance with payroll legislation, and timely reporting, while mentoring payroll staff and maintaining data integrity in Ceridian Dayforce HCM.

The role requires a College diploma and a Certified Payroll designation with 5–7 years of progressive payroll experience, including leadership, plus expertise in multi-provincial payrolls and

Qualifications

• College diploma in HR, Payroll, Business Administration, Accounting, or related field.
• Certified Payroll designation or equivalent.
• 5–7 years of progressive payroll experience, including 2 years in leadership.
• Experience administering multi-provincial Canadian payrolls in a complex environment.
• Expertise in year-end processes (T4s, RL-1s, pension adjustments, government reporting).
• Strong knowledge of Canadian payroll legislation.

Responsibilities

• Oversee bi-weekly payroll for 1,000+ employees, including processing, deductions, remittances, and year-end activities.
• Maintain payroll records and ROEs in the HRIS (Ceridian Dayforce HCM).
• Lead, coach, and develop payroll staff; manage workloads and performance.
• Ensure data confidentiality and compliance with controls and policies.
• Support audits with payroll documentation and reconciliations.
• Collaborate with Finance for month-end/year-end reporting.
• Participate in payroll-related projects and process improvements.

Skills

Payroll leadership

Canadian payroll

Analytical skills

Discretion with data

Regulatory knowledge

French language (asset)

Education

College diploma in HR/Payroll/Accounting

Certified Payroll designation

Tools

Ceridian Dayforce HCM

Microsoft Excel

Job description

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

What You’ll Do

The Manager, Payroll is responsible for planning, organizing, directing, and participating in the day-to-day operations of the Payroll function to ensure payroll is processed accurately, compliantly, and on time. This role oversees the bi-weekly payroll process, supports payroll processing activities, and provides leadership and guidance to payroll staff. The Manager is accountable for the integrity of payroll data within the HRIS, ensures compliance with applicable payroll legislation and regulatory requirements, supports payroll reconciliations and audits, resolves complex payroll issues, and identifies opportunities to improve payroll processes and service delivery. Reporting to the Senior Manager of HR Operations, the core parts of your role will be to:

• Oversee the accurate and timely administration of bi-weekly payroll for 1,000+ employees, including payroll processing, earnings, deductions, benefits, remittances, year-end activities, and compliance with applicable legislation.
• Maintain payroll records, employee data, payroll schedules and Records of Employment (ROEs) within the HRIS (Ceridian Dayforce HCM).
• Provide leadership, coaching, and guidance to payroll staff, including recruitment, onboarding, training, performance management, and workload prioritization, as required.
• Ensure the integrity and confidentiality of payroll data and ensure payroll processes are administered in accordance with established controls, procedures, and organizational policies.
• Maintain knowledge of applicable federal and provincial payroll legislation and ensures payroll processes and regulatory filings comply with legislative requirements and recommends changes to payroll processes or policies as required.
• Support payroll reconciliations by collaborating with Finance to reconcile payroll accounts, investigate discrepancies, and support month-end and year-end financial reporting.
• Act as the primary escalation point for complex payroll matters and provides guidance and support regarding payroll processes, policies, and escalated payroll inquiries.
• Support internal and external audits by providing payroll documentation, reports, reconciliations, and other audit requirements.
• Prepare payroll reports, reconciliations, and supporting information for management, Human Resources, and Finance.
• Participate in payroll-related projects and identifies opportunities for process improvements and system enhancements.
• Represent Payroll on cross-functional projects and initiatives, as required.
• Perform other related duties as assigned.

Let’s Talk About You

This is the unique blend of skills and experience we would love to see in an ideal candidate:

• College diploma in Human Resources, Payroll, Business Administration, Accounting, or a related field.
• Certified Payroll designation or equivalent professional payroll certification.
• Minimum 5-7 years of progressive payroll experience, including a minimum of 2 years in a leadership or management role.
• Experience administering multi-provincial Canadian payrolls in a complex organizational environment.
• Demonstrated expertise in payroll year-end processes, including T4s, RL-1s, taxable benefits, pension adjustments, and government reporting requirements.
• Strong knowledge of Canadian federal and provincial payroll legislation.
• Experience working with HRIS/payroll systems; Ceridian Dayforce HCM experience is required.
• Advanced knowledge of payroll controls, reconciliations, and audit requirements.
• Intermediate to advanced proficiency in Microsoft Excel and financial systems.
• Excellent analytical, organizational, problem-solving, and time-management skills.
• Strong customer service orientation with exceptional communication and relationship-management skills.
• Ability to handle highly confidential and sensitive information with discretion.
• The ability to communicate in French is considered an asset

Salary Range

This position offers a competitive salary within a range from $87,731 to $120, 686, along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time.

Some Of The Perks We Offer

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness support to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement

Let’s work together!

The OTIP Group of Companies ("OGC") is a group of affiliated organizations operating under a shared purpose and values. OGC is comprised of Ontario Teachers Insurance Plan (OTIP), Curo Claims Services, and Orbit Insurance Services.

Candidate communications may refer to OGC when referencing any of the affiliated organizations applied to.

This recruitment process uses artificial intelligence tools to assist with screening and assessing applications. All hiring decisions include human review.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.