Manager, Operations, Fund Oversight

Manulife; Montreal; Hybrid; CAD 89,000 - 139,000; Full time

Benefits offered by this job

Incentive programs

Comprehensive benefits

Retirement plans (pension & global SO)

Job summary

Manulife is seeking a Manager, Operations, Fund Oversight in Montreal to lead NAV calculations accuracy and integrity for internal and external funds. You will oversee day-to-day operations, provide operational support, and drive control improvements across the fund oversight function.

You will mentor staff, contribute to regulatory and accounting updates, and build strong partnerships with stakeholders while prioritizing timely delivery and accuracy.

Qualifications

• Bachelor’s degree in finance or accounting; a CPA or other financial designation is an asset.
• Strong knowledge of fund and investment accounting, securities, settlements, foreign exchange transactions and reconciliations.
• Fully bilingual (French/English) to support clients from various jurisdictions.

Responsibilities

• Support short- and long-term planning and help deliver fund oversight operational goals.
• Collaborate with team leaders, partners and stakeholders to maintain an integrated view of BAU deliverables and processes.
• Implement and validate procedural changes, maintain documentation and support change management initiatives.
• Manage vendor queries and resolve emerging operational issues using sound judgment and effective prioritization.
• Identify high-risk processes, recommend mitigating controls and strengthen the future control environment.
• Drive process improvements, efficiencies and synergies, with flexibility to support peak periods and international partners outside regular business hours when required.

Skills

Fund accounting

Investment accounting

Securities

FX settlements

Reconciliations

Bilingual (French/English)

Education

Bachelor’s degree in finance or accounting

CPA or financial designation (asset)

Job description

As Manager, Operations, Fund Oversight, you will join our Global Fund Oversight team in Montreal and play a key leadership role in safeguarding the accuracy and integrity of Net Asset Value (NAV) calculations for Manulife’s internally and externally managed funds. We are looking for a results-driven leader with strong investment accounting expertise and a deep understanding of financial markets to oversee day-to-day operations, operational support and file reviews. Beyond daily delivery, you will help shape the future of fund oversight by strengthening controls, optimizing processes, identifying synergies and building trusted, influential relationships with key partners and stakeholders.

In this role, you will lead meaningful initiatives, contribute to key projects and stay current on evolving accounting and regulatory reporting requirements. You will also serve as a role model and mentor, sharing your expertise, developing junior team members and inspiring active participation across the team’s priorities and projects.

Responsibilities:

• Support short- and long-term planning and help deliver fund oversight operational goals.
• Collaborate with team leaders, partners and stakeholders to maintain an integrated view of business-as-usual deliverables and processes.
• Implement and validate procedural changes, maintain documentation and support change management initiatives.
• Manage vendor queries and resolve emerging operational issues using sound judgment and effective prioritization.
• Identify high-risk processes, recommend mitigating controls and strengthen the future control environment.
• Drive process improvements, efficiencies and synergies, with flexibility to support peak periods and international partners outside regular business hours when required.

Qualifications:

• Bachelor’s degree in finance or accounting; a CPA or other financial designation is an asset.
• At least 10 years of relevant experience, including a minimum of three years in a managerial or team lead role.
• Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
• Strong knowledge of fund and investment accounting, securities, settlements, foreign exchange transactions and reconciliations.
• Results-oriented and adaptable, with the ability to respond quickly, meet tight deadlines and take ownership.
• Ability to manage stakeholder expectations and work effectively both independently and collaboratively.
• Detail-oriented and highly accurate, with excellent analytical, problem-solving, communication and interpersonal skills.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

Montreal, Quebec

Working Arrangement

Hybrid

Salary range is expected to be between

$88,800.00 CAD - $138,800.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.