Manager, Operations, EPA

2312 GG Canada Inc.; Vancouver; On-site; CAD 90,000 - 105,000; Full time

Job summary

A leading food logistics company in Vancouver seeks a leader for its operations team. The role includes overseeing financial accountability, managing staff performance, and ensuring compliance with health and safety regulations. Candidates should have over five years of experience in operations, with a strong background in food hygiene and safety standards. The position offers a competitive salary and various employee benefits.

Benefits

Medical and dental benefits with no waiting period

RRSP matching

Subsidized meals

Free access to an EAP

Free parking

Employee discounts

Qualifications

• At least 5 years’ experience in an Operations environment.
• Experience in Food Hygiene / Health & Safety / High Security.
• Minimum of 3 years management experience demonstrating leadership.

Responsibilities

• Responsible for financial and operational accountability.
• Aligns section assembly process to the defined master production schedule.
• Meets quality KPIs and internal customer expectations.

Skills

Financial accountability

Team performance management

Conflict resolution

Continuous improvement initiatives

Strong interpersonal skills

Education

Food and hygiene-related education/training

Management training

Operational and People Management specialization

Lean Six Sigma certification or experience

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Reporting into the Process Owner Assembly, this position is responsible for the overall leadership and coordination of the assigned section, including financial, operational, and statutory accountability.

Perks at Work :

• No waiting period for medical or dental benefits
• RRSP matching
• Subsidized meals
• Free access to an EAP
• Free parking
• Employee discounts such as Good Life Fitness, TELUS Mobility, Bell Mobility, ROGERS, Dell Computers
• Competitive salary, range $90,000 to $105,000 gross annually

Main Duties and Responsibilities :

• Financial accountability for the section.
• Aligns section assembly process to the defined master production schedule. Maintains Master Production Schedule (MPS).
• Responsible for compliance and improvement with established objectives, daily monitoring of deviations, and follow-up with corrective actions.
• Meets quality KPIs and internal and external customer expectations.
• Proactively manages team performance.
• Resolves conflicts and provides solutions.
• Sustains and maintains legal and compliance requirements across health and safety, food safety, security, and gateOPEX (in-house operational excellence programme).
• Initiates and improves continuous improvement initiatives.
• Actively involved in customer engagement.
• Develops departmental competence through training and coaching staff/teams.
• Leads or attends operational meetings and shift briefings.
• Creates a positive working environment.
• Responsible for staffing levels (collaborating with HR).
• Staff and production planning (short and medium term).
• Collaborates with the Internal Delivery System (IDS) team to define and align all internal transport activities.
• Ensures proper application of defined 5S principles.
• Identifies potential defects through the Internal Feedback Loop (IFBL).

Qualifications

Education :

• Food and hygiene-related education/training.
• Various management training.
• Operational and People Management specialization is desirable.
• Degree or demonstrable ongoing professional development at a senior level preferred.
• Professional qualifications in operations/logistics preferred.
• Certification or experience in Lean Six Sigma preferred.

Work Experience :

• At least 5 years’ experience in an Operations environment.
• Experience in a Food Hygiene / Health & Safety / High Security environment preferred.
• Experience working in a fast-paced, unionized environment.
• Minimum of 3 years management experience demonstrating leadership and management responsibilities.
• Experience leading projects and teams across organizations, maintaining standards to ensure product and process safety and quality improvement.
• Experience applying lean manufacturing techniques preferred.

Language / Communication Skills :

• Strong interpersonal skills and ability to interact effectively with multiple departments and customers.
• Excellent written and oral communication skills in English.

If you want to be part of a team that helps make travel and culinary memories, join us!