Manager, Operational Risk Oversight - Fraud Risk & Controls

Scotiabank; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Manager for their Fraud Risk Oversight team. In this pivotal role, you will champion a customer-focused culture while leveraging your extensive knowledge of fraud risk management. You will work closely with senior management and global teams to provide valuable insights and support in enhancing the bank's operational risk management framework. This is a unique opportunity to thrive in a collaborative environment that values diversity and inclusion, while contributing to the proactive management of fraud risks. If you are passionate about making a difference in the financial sector, this role is for you.

Benefits

Diversity, Equity, Inclusion & Allyship

Accessibility and Workplace Accommodations

Upskilling through online courses

Competitive Rewards program

Flexible vacation

Community Engagement opportunities

Qualifications

• 5+ years experience in business management, internal control, or risk management.
• University degree in business or related fields is required.

Responsibilities

• Support fraud risk management practices and ensure compliance with operational risk policies.
• Collaborate with teams to enhance fraud risk oversight practices and tools.

Skills

Fraud Risk Management

Business Management

Internal Control

Risk Management

Compliance

Interpersonal Skills

Relationship Building

Education

University degree in business or related fields

Tools

Risk Control Self Assessments (RCSA)

Scenario Analysis (SA)

New Initiative Risk Assessment (NIRA)

Operational Risk Events (ORE)

Fraud Forecasting

Key Risk Indicators (KRI)

Job description

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the second line Global Operational Risk, Enterprise Fraud Risk Oversight team ensuring specific individual goals, plans, and initiatives are executed/delivered in support of the team’s strategies and objectives. The Manager is responsible for supporting the Director, Operational Risk Oversight, Fraud Risk and Controls and the Senior Manager, Fraud Risks and Controls in providing advisory support and collaborative challenge to business lines' fraud risk management practices, leveraging Operational Risk Management Framework (ORMF) tools, to ensure compliance with relevant operational risk policies and standards as well as ensuring proactive management of top and emerging risks as identified.

Is this role right for you? In this role, you will:

1. Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
2. Leverage strong business knowledge, act as a trusted advisor, provide value-added advice and independent effective challenge to business lines in their fraud risk management, utilizing key operational risk management tools such as Risk Control Self Assessments (RCSA), Scenario Analysis (SA), New Initiative Risk Assessment (NIRA), Operational Risk Events (ORE), Fraud Forecasting, Fraud Strategies, Fraud Controls, Fraud Rules, Key Risk Indicators (KRI) reporting and issues management.
3. Develop strong partnerships, stay abreast of business priorities, and support the delivery model to business line internal control teams, Global Fraud Management, and applicable corporate support functions globally.
4. Support the annual fraud risk effectiveness assessment and executive reporting to various risk committees as applicable, providing sound analysis, metrics, value-added advice, and insight.
5. Proactively identify opportunities and support enhancement to fraud risk oversight practices. Provide insight to support the enhancement of the Bank's operational risk management framework tools, methodologies, and program.
6. Support the execution of thematic fraud analysis and root cause problem solving on issues identified through operational risk events reviews, self-assessments, scenario analysis, and other reviews/testing including those performed by Audit, Shareholder Auditors, Compliance, and Regulators to determine significant risks and ensure sound risk mitigations.
7. Collaborate with other non-financial risks specialist areas as well as second line operational risk teams globally to ensure a holistic approach: Stay up to date on all relevant internal and external risk events, and industry developments in order to drive awareness and focus on managing top and emerging risks.
8. Support various regulatory requirements as requested by OSFI/Internal Partners.
9. Support overall Fraud Risk Oversight team mandate and deliveries as required; support team initiatives to enhance overall fraud risk oversight practice and continue to build up team capabilities; support the overall department and other Bank units as required.
10. Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
11. Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
12. Champion a high-performance environment and contribute to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

1. University degree in business or other related fields is required.
2. Experience in a fraud or fraud-adjacent role is an asset.
3. Strong knowledge of banking businesses, products, services, and end-to-end processes.
4. 5+ years experience in business management, internal control, risk management, compliance, audit, or related areas.
5. Strong interpersonal and relationship-building skills working with senior levels of management as well as global teams.

What's in it for you?

1. Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and embraced through bias-free practices and inclusive values across Scotiabank.
2. Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone.
3. Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
4. Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
5. Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital, and much more!

Location(s): Canada : Ontario : Toronto

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.