Manager, Operational Risk

Sun Life Assurance Company of Canada; Toronto; Hybrid; CAD 78,000 - 128,000; Full time

Job summary

A leading financial services provider in Toronto is looking for a Manager of Operational Risk. This role involves managing risk activities for the Distribution Portfolio, providing consulting expertise, and leading compliance initiatives. Candidates should have over 3 years of experience in risk management, strong communication skills, and a relevant degree. Join us to make a significant impact in a collaborative environment.

Benefits

Collaborative team culture

Flexible work options

Diversity and inclusion initiatives

Qualifications

• 3+ years of experience in risk management or related functions.
• Must be able to think strategically and execute tactically.
• Background in Canadian Business Unit functions preferred.

Responsibilities

• Manage risk activities for the Distribution Portfolio business.
• Provide quarterly reporting on key risks to leadership.
• Lead the roll-out of new risk compliance requirements.

Skills

Risk assessment

Control design

Strategic thinking

Portfolio management

Verbal communication

Written communication

Education

University degree or equivalent

Certification in risk management

Tools

PowerPoint

Excel

SharePoint

Tableau

RSA Archer

Job description

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world.

Job Description :

The Risk Management Centre of Excellence (CoE) is a strategic business partner supporting Canadian & Business Unit (BU) leadership in meeting our Client for Life goals by providing comprehensive understanding of risk & compliance and contributing innovative solutions to manage risk.

We partner with Canadian leadership as well as second line of defense Risk and Compliance stakeholders to assess operational risks enhance control frameworks provide oversight on risk policy requirements and ultimately enable the business to evolve while maintaining risk within appetite.

As Manager Operational Risk you will manage a comprehensive portfolio of risk activities for the Distribution Portfolio business and will be a key point of contact for business leaders and second line of defense stakeholders to identify assess and manage operational risks within the portfolio.

What will you do

Chair or coordinate Business Unit Risk & Compliance Committee and other relevant forums

Provide quarterly reporting on key risks policy non-compliances & business initiatives to BU leadership & Canadian Risk

Partner with the business to provide risk consulting expertise for key business projects including digital initiatives

Develop and conduct risk related training and consultation to build a risk culture at Sun Life Canada. This includes supporting business group wide awareness training and detailed guideline training within the business areas

Lead the roll-out of new / changed risk and compliance requirements by identifying the impact to assigned business areas and supporting business partners in the design and maintenance of programs to meet these requirements

Assess risk and control effectiveness within the portfolio identify and prioritize opportunities to improve risk management. Develop recommendations on effective control design and operational risk management best practices

Support reviews conducted by Internal Audit and Compliance as well as external auditors and regulators

Lead and / or coach Operational Risk Consultant(s) assigned to the portfolio

What do you need to succeed

Ability to think strategically and execute tactically

Knowledge of risk management techniques including risk assessment risk monitoring control design and control effectiveness assessment

Portfolio / program management experience

Strong partnering and influencing capabilities ability to effectively foster and manage relationships across the organization to deliver against objectives

Confident verbal and written communication skills experience presenting sensitive matters to senior management

Ability to distill complex requirements without oversimplifying or missing critical components.

Ability to work independently with a strong achievement motivation

Ability to manage various activities concurrently prioritize initiatives and execute effectively

Background in Canadian Business Unit functions or relevant industry experience

Knowledge of risk framework business specific compliance & legislative requirements

Familiarity with financial concepts

Minimum 3 years of experience in risk management or related functions (e.g. compliance process improvement audit)

University degree or equivalent

Certification in risk management and / or process improvement

People management experience

Familiarity with SharePoint Excel PowerPoint Tableau or RSA Archer

Whats in it for you

A friendly collaborative and inclusive culture

A collaborative and interactive team environment

Working together sharing common values and encouraging growth & achievement

• LI-NB1

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay eligible Sun Life employees participate in various incentive plans payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range :

78000 / 78 000 - 128000 / 128 000

Job Category : Risk Management

Posting End Date : 13 / 07 / 2025

Required Experience :

Manager

Key Skills

Computer Science,Operational Risk Management,Risk Management,Six Sigma,Continuous Improvement,Lean,Process Improvement,Pricing,Customer Support,Alteryx,Kaizen,Project Management Lifecycle

Employment Type : Full-Time

Experience : years

Vacancy : 1