Manager, Operational Insight & Value

BDO Canada; Calgary; On-site; CAD 80,000 - 110,000; Full time

Job summary

BDO Canada is seeking a Manager, Operational Insight & Value to enhance the firm's internal transparency and drive value realization across strategic initiatives. This role demands a strong analytical professional who can transform data into actionable insights for decision-making while fostering a people-first culture. Successful candidates will possess an MBA or CPA and engage collaboratively with finance and strategy teams to improve investment prioritization and operational outcomes.

Benefits

Flexible benefits from day one

Market-leading personal time off policy

Support for personal goals and community impact

Qualifications

• Professional services experience (tax, accounting, or consulting firm background preferred).
• Confident presenting to senior leaders and boards.
• Ability to connect operational insight to strategic goals.

Responsibilities

• Develop and apply structured metrics for assessing project efficiency.
• Design creative models for evaluating financial and operational returns.
• Lead the methodology for tracking ROI on strategic initiatives.

Skills

Analytical skills

Financial fluency

Business acumen

Communication

Independent thinking

Education

MBA or CPA

Job description

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Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

The Manager, Operational Insight & Value plays a pivotal role in strengthening the firm’s internal transparency and value realization across strategic initiatives. You will provide objective, data-led insight into the outcomes of innovation and change efforts — ensuring that the firm's investments align with its strategic ambition. By applying disciplined evaluation methods and custom performance metrics, you will help translate internal efforts into measurable, high-impact results.

We're looking for you to own the following responsibilities :

• Develop and apply structured, non-standard metrics that assess project efficiency, launch velocity, meeting load, and overall contribution to business goals.
• Establish reporting mechanisms that illuminate progress and value delivered — offering clarity without overcomplication.
• Serve as an independent voice in reviewing internal initiatives, ensuring that insights are based on data, not self-reported success.
• Design creative, business-relevant models for evaluating financial and operational returns across varied internal programs.
• Prepare concise, data-driven evaluations that support strategic decision-making and enterprise prioritization. Deliver evaluations to the Board and Executive
• Act as a thought partner to project leads, enabling proactive course correction and early identification of value realization challenges.
• Collaborate with Finance and Strategy teams to ensure insights from project evaluations inform future investment prioritization and budgeting cycles.
• Lead the design and implementation of a firm-wide methodology to assess and track ROI on strategic and operational initiatives, balancing financial, operational, and cultural impact.

How do we define success for your role?

• You demonstrate BDO's core values through all aspects of your work : Integrity, Respect and Collaboration.
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.
• You identify, recommend, and are focused on effective service delivery to your clients.
• You share in an inclusive and engaging work environment that develops, retains & attracts talent.
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
• You grow your expertise through learning and professional development.

Your Experience And Education

• MBA or CPA strongly preferred
• Professional services experience (tax, accounting, or consulting firm background preferred)
• Highly analytical, with strong financial fluency and comfort building models from scratch
• Strong business acumen with the ability to connect operational insight to broader strategic goals.
• Confident presenting to senior leaders and boards
• Able to challenge constructively and communicate findings with clarity and professionalism
• Track record of independent thinking, ownership, and delivering insights that influence decisions

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2025. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways :

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up : Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter : We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts : We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility : All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct : Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

With your consent, BDO Canada may use AI technology (Microsoft Copilot) to transcribe during preliminary conversations, solely for the purpose of note-taking and not for other purposes, such as resume review, evaluation or selection of candidates.

More information on BDO Canada’s Privacy Policy can be found here : Privacy Policy | BDO Canada

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

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Manager Operational Insight Value • Calgary, AB, Canada