Manager, Operational Excellence - 12-18 month contract

Contrôles Laurentide / Laurentide Controls; Kirkland; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Manager of Operational Excellence, where you'll play a pivotal role in enhancing organizational performance. This temporary position focuses on quality management, process optimization, and health & safety, driving transformative projects that align with strategic goals. You will collaborate with executive leadership to implement innovative solutions and foster a culture of continuous improvement. If you are a results-oriented leader with a passion for operational excellence and team development, this is an exciting opportunity to make a significant impact in the industry.

Qualifications

• 5+ years of relevant experience with a focus on continuous improvement.
• Proven leadership skills with a strong emphasis on problem-solving.

Responsibilities

• Lead organizational performance initiatives and manage complex transformation projects.
• Collaborate with leadership to execute operational strategies and ensure quality management.

Skills

Leadership

Problem-solving

Interpersonal skills

Continuous improvement

Communication (French)

Adaptability

Education

Bachelor's degree in business administration

Industrial engineering

MBA

Tools

Microsoft Office Suite

Lean Six Sigma methodologies

Job description

Manager, Operational Excellence - 12-18 month contract

Job Category: Operational Excellence

Requisition Number: OPERA001491

Posted: April 8, 2025

Type: Full-Time

Locations

Showing 1 location

Description

MANAGER, OPERATIONAL EXCELLENCE – TEMPORARY 12-18 MONTHS

Come join the largest supplier of automation and reliability solutions in our region. Discover what we can offer you and be the voice that cultivates innovative ideas to help industry thrive in Eastern Canada.

SOUNDS EXCITING? JOIN US

As the Manager of Operational Excellence, you play a crucial role in steering our organizational performance to new heights. Responsible for quality management, process standardization and optimization, health & safety, and continuous improvement, you have the power to guide the business towards unprecedented success. In this key position, you'll not only lead but champion complex operations transformation projects, ensuring seamless execution of initiatives contributing significantly to our strategic development. Your responsibilities include close collaboration with executive leadership, strategic management of external partnerships, and an unwavering commitment to financial efficiency.

If you're a results-oriented maestro ready to sculpt our operational triumph, this position awaits you.

WHAT YOU BRING TO THE TABLE

Leadership and Team Management:

• Provide leadership, fostering a collaborative, high-performing, and innovative work environment.
• Effectively manage and empower employees through mentorship, identifying opportunities for skill enhancement, and nurturing their career growth.

Governance:

• Lead and enforce organizational governance of standards of performance, policies, and procedures in organizational processes, quality management, auditing management and health & safety.
• Collaborate with the Business Applications & Analytics team to ensure technological projects align with the organizational operations strategy.

Strategy, Execution & Innovation:

• Support executive leadership to define and implement the organizational operational strategy, including the supply chain strategy.
• Collaborate closely with executive leadership to deploy the corporate strategy through the BPM framework, ensuring the alignment of continuous improvement projects with organizational strategic priorities.
• Manage the operational excellence initiatives roadmap, encompassing quality, continuous improvement, operations transformation, and health & safety initiatives.
• Manage complex operations transformation projects.
• Ensure flawless execution of operational excellence projects, adhering to schedule, budget, and quality.
• Execute strategies leveraging emerging technologies, including intelligent automation, to enhance operational excellence of the organization.

Organizational Adoption:

• Lead the cultivation of a culture of sustained and standardized processes, ensuring continual improvement aligned with evolving corporate strategy.
• Collaborate with organizational leaders to enforce strict adherence to expected standards of performance, procedures, and policies in processes, quality management, and health & safety.
• Strategically implement change management strategies, proactively addressing potential resistance to ensure a smooth and sustained adoption of procedures and policies related to processes, quality, and health & safety.
• Manage high-impact training and coaching programs, enhancing proficiency in Lean Six Sigma methodologies for employees across the organization to adeptly tackle diverse business challenges.
• Oversee meticulous audits and resolution of quality and health & safety cases, ensuring seamless business continuity, prioritizing employee and client safety, optimizing user experience, and ensuring compliance with external authorities.

External Partners Management:

• Manage and cultivate relationships with NAN, impact partners, consultants, vendors, and authorities, ensuring optimal collaboration, value delivery, and service excellence.

Business Performance & Financial Management:

• Lead and manage organizational budgeting for operational excellence initiatives, ensuring cost-effectiveness aligned with strategic objectives.
• Analyze operational excellence projects impacts on organizational efficiency and financial performance, driving initiatives to enhance ROI through continuous improvement.

ESSENTIAL SKILLS AND QUALIFICATIONS TO BE SUCCESSFUL

• Bachelor's degree in business administration, industrial engineering, or a related field.
• Minimum of 5 years of relevant experience.
• Proven transformative leadership with a dedicated focus on continuous improvement and effective problem-solving.
• Quick learner with exceptional interpersonal skills, demonstrating empathy and active listening abilities.
• Collaborative, adaptable, and customer-centric mindset, emphasizing a commitment to operational excellence.
• Strong communication skills in French (required) and English (asset), proficient in written and spoken forms.
• Valuable assets include an MBA, Green Belt in Lean Six Sigma, and PMP certification.
• Proficient in Microsoft Office Suite, showcasing expertise in business applications and analytics tools.

ABOUT US

Laurentide’s purpose is to help industry thrive in Eastern Canada. More than words, our values compel us to think differently, act with integrity, and shape our future according to them. It is through Customer Centricity, Collaboration, People Matter, Hunger & Passion, Health, Safety & Environment, and Trust & Reliability that we: Empower People. Advance Industry.

#LI-Hybrid

In accordance with Bill 96, this job requires English proficiency to serve clients in Atlantic Canada and interact with US suppliers, ensuring effective communication and operational efficiency.