Manager, Operational Due Diligence

OMERS; Toronto; On-site; CAD 100,000 - 150,000; Full time

Benefits offered by this job

Annual Incentive Award

Group benefits

Retirement plans

Job summary

OMERS is seeking a Manager, Operational Due Diligence to join our team in Toronto. You will drive end-to-end ODD projects, coordinate interviews, review fund documents, and assess operational risks for external managers.

You will maintain relationships with external managers, internal teams and stakeholders while ensuring timely deliverables and adherence to the ODD framework. Travel to global offices may be required.

Qualifications

• Post-secondary education in finance, business, risk or related disciplines.
• Experience in operational due diligence and assessing operational risks on buy-side or consulting engagements.
• Strong investment knowledge on alternatives and fund industries.
• Aptitude for quantitative and qualitative analysis and problem solving.
• Exposure to private markets and deal review process.
• Ability to independently execute ODD projects and deliver quality assessments.
• Excellent interpersonal and communication skills with internal and external stakeholders.
• Detail oriented with ability to manage multiple responsibilities and deadlines.
• Willingness to travel to global offices and accommodate different time zones.

Responsibilities

• Drive end-to-end Operational Due Diligence projects for new and ongoing investments, coordinating materials and interviews.
• Analyze fund documentation (financials, SOC reports, offering documents) to identify and report operational risks.
• Serve as primary liaison to external managers, ensuring timely receipt of diligence materials.
• Foster strong relationships with internal teams and key stakeholders in the investment division.
• Own the complete ODD lifecycle, ensuring data collection, deliverables, and deadlines.
• Maintain expertise in OMERS investment policies and frameworks to enhance desk procedures.
• Monitor industry trends and regulatory developments affecting partners' risk profiles.
• Provide insights into complex alternative investments and support ad hoc analytics projects.

Skills

Operational due diligence

Alternatives knowledge

Analytics

Private markets

Independence

Communication

Attention to detail

Travel readiness

Deal review

Education

Post-secondary education in finance or related disciplines

Tools

MS Office

AI tools

SOC reports knowledge

Job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties?

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The Operational Due Diligence (ODD) team plays an important role in protecting OMERS from financial losses and reputational risks that can arise due to operational failures at external manager firms and/or service providers where OMERS allocates its investments. As a division of OMERS Investment Finance & Operations (IFO), the ODD team performs due diligence reviews regularly on external managers at all stages of investment, such as onboarding, ongoing, and exit.

To support OMERS' growth initiatives, we are looking for a Manager, Operational Due Diligence to join our team. In this role, you will be involved in desk reviews of ODD materials, conduct virtual and on-site interviews with external managers, assess key risks associated with the operating environment at the external managers, and furnishing ODD reports which follow the established standards and procedures. Success in this role requires someone who is risk-conscious, operationally savvy, and constantly ready to take on challenges.

You Will Be Responsible For

• Driving end-to-end Operational Due Diligence (ODD) projects for new and ongoing investments, including preparing materials, coordinating on-site visits or virtual interviews, and operationalizing funds.
• Analyzing fund documentation (financials, offering documents, SOC reports) to identify, assess, and report on operational risks per the OMERS ODD Framework.
• Serving as the primary liaison to external managers, ensuring timely receipt of diligence materials and fostering strong relationships.
• Fostering effective working relationships with internal teams and key stakeholders in the investment division.
• Owning the complete ODD lifecycle, ensuring all data is collected, deliverables are accurate, and deadlines are met.
• Maintaining expertise in OMERS investment policies and frameworks, applying them to ODD activities and helping enhance internal desk procedures.
• Monitoring industry trends, news, and regulatory developments to assess the risk profile of current and potential OMERS investment partners.
• Maintaining a deep understanding of complex alternative investment products and strategies to provide insightful analysis and resolve emergent issues.
• Enhancing the operational due diligence process and contribute to ad hoc projects, including utilizing AI or other tools for advanced analytics.

Required Skills & Experience

• Post-secondary education in finance, business, risk or other applicable disciplines.
• Experience from buy-side or consulting firms specializing in operational due diligence and assessing operational risks.
• Strong, comprehensive investment knowledge on alternatives and fund industry.
• Demonstrated aptitude for quantitative and qualitative analysis and problem solving.
• Exposure to private markets.
• Demonstrated ability to independently carry out operational due diligence projects and deliver quality assessments that contribute to the deal review process.
• Excellent interpersonal and communication skills are essential to deal with all levels within the organization and external contacts. Ability to build strong relationships with both internal and external stakeholders.
• Detail oriented and able to prioritize multiple responsibilities to meet deadlines.
• The role will involve travel to global offices. The manager must be flexible with their schedule to work at different time zone and hours, and enable travel when required.

Preferred Skills & Experience

• Prior experience in investment accounting, SOC report preparation or reviews, and internal or client-facing audit practices is an asset.
• Proficiency in MS Office and AI tools.
• Knowledge in system infrastructure, cybersecurity and system development.
• Relevant industry courses will be an asset.
• Working towards or having acquired a professional designation including CPA, CFA and/or CAIA.
• Ability to work independently as well as a team with minimal supervision.

This posting is for an existing vacancy.

• You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience.

This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.