Manager, Onboarding Optimization

坍; Kitchener; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in waste management seeks an Onboarding Optimization Manager to enhance operational success through effective onboarding and retention strategies. The role involves collaborating with multiple business units and requires significant operational management experience. This hybrid position provides opportunities for professional growth within a supportive team environment.

Benefits

Medical, Dental, and Vision Insurance

Paid Vacation and Personal Days

Stock Purchase Plan

Company match on RRSP

Qualifications

• Bachelor's Degree or High School Diploma with four years relevant experience.
• 3 years in operations management, especially in transportation or logistics.
• Experience in hiring CDL drivers and frontline positions.

Responsibilities

• Oversees new employee onboarding and orientation.
• Partners with business units for staffing goals.
• Investigates employee retention issues.

Skills

Operations Management

Interviewing

Workforce Planning

Education

Bachelor's Degree

High School Diploma or GED

Job description

Job Description

I. Job Summary

The Onboarding Optimization Manager is responsible for Interviewing, Pre-boarding, Onboarding, Retention, and workforce planning for operational success within our organization. This role is key to the long-term success of talent within frontline operations.

Location: This role will sit out of the Kitchener ON office and support SW sites (Mount Forest, Waterloo, Hamilton, London, Petrolia in Ontario) as well as sites in Alberta and Manitoba in the west

Hybrid role: Monday to Thursday are office days.

II. Essential Duties And Responsibilities

• Supports driver candidate interviews, partners with multiple sites and meet candidates on site, to provide a realistic job preview.
• Responsible for Weekly new employee onboarding orientation and onboarding.
• Partners with multiple business units to lead workforce planning and set staffing goals for sites.
• Oversees candidate offer process in partnership with Talent Acquisition partners.
• Responsible for assurance of OJT completion, and assignment of a Dedicated Driver Trainer/Mentor.
• Investigates, why employees are leaving the company and provide feedback to business unit leadership, Talent Acquisition, and HR Team.
• Assist District Manager in the creation and execution of retention strategy for frontline employees.
• Creates and submits weekly and month end reports to senior management.
• Travel (as required) to supported sites.
• Attending Operational Roll-Outs/Launches at sites.
  
  
  
  

III. Qualifications

• Required Qualifications
• Bachelor's Degree (accredited) or in lieu of degree
• High School Diploma or GED (accredited) and four (4) years of relevant work experience
• 3 years previous operations management experience (in addition to education requirements) in transportation, logistics, or solid waste operations and three years’ experience interviewing and hiring CDL Drivers and other frontline positions
• Valid Driver's License
  
  
  
  

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
• Benefits
  
  
  
  

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

About Us

ABOUT WM

WM ( WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com .

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.

About The Team

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.