Manager of Patient Services

CancerCare Manitoba; Winnipeg; On-site; CAD 147,403,000 - 195,619,000; Full time

Job summary

CancerCare Manitoba is seeking a dedicated leader for the Outpatient Clinic Services Program in Winnipeg. The role focuses on guiding a broad spectrum of patient services, ensuring high-quality care in a unionized health environment, and driving program development and evaluation.

ASAP start, 1.0 FTE, days shift. Requires at least 5 years of progressive management experience in publicly funded health services and a relevant health discipline degree. French language ability is an asset.

Qualifications

• Post-secondary degree in a health discipline is required.
• Graduate degree is an asset.
• Active member in good standing with regulatory body is required or preferred.

Responsibilities

• Lead a broad spectrum of patient services in outpatient settings.
• Manage clinical operations within a unionized environment.
• Implement program planning, development and evaluation.

Skills

Leadership

Organizational skills

Communication

Teamwork

Education

Post-secondary degree in health discipline

Graduate degree asset

Job description

CancerCare Manitoba is a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. Our shared vision of a world free of cancer drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an organization that is committed to its employees' well-being and professional development.

Competition #

318-26 713505523

Posting End Date

September 29,2026

City

Winnipeg

Work Location

MacCharles

Department

Outpatient Clinic Services Program

Union

Non-Union

Hiring Status

Permanent

Anticipated Start Date

ASAP

FTE

1.0

Anticipated Shift

D ays

Daily Hours Worked

7.75

Annual Base Hours

2015

Hourly Salary

$ 53.384, $56.670, $59.957, $63.243, $66.528, $70.272

Education

• Post-secondary degree in a relevant health discipline from an accredited education institution
• A relevant graduate degree is an asset.

Experience

• 5 years of progressive management experience leading a broad spectrum of patient services in a publicly funded health services delivery organization, including:
• 3 years of direct clinical services delivery across one or more assigned clinical areas of health care such as:
• Oncology, primary health, and/or community services including population health, health promotion and illness prevention for diverse populations across the human lifespan
• acute inpatient, specialty care and complex ambulatory settings
• integrating innovative community-based care modes (such as home care, primary care, etc.) to optimize healthy aging, health restoration and maintenance, and to deliver high-quality care in the areas of chronic disease, palliative care, community mental health, rehabilitation and/or long-term care
• 2 years of management experience leading a clinical operations team within a unionized environment is desired
• 2 years of experience implementing program planning, development and evaluation

An acceptable equivalent combination of education and experience may be considered.

Skills And Abilities

• Demonstrated strong organizational, interpersonal, communications and leadership skills
• Ability to manage multiple requests
• Ability to work independently and as part of a team
• Relevant healthcare-related management courses are an asset, including but not limited to change management, patient satisfaction, Multidisciplinary team environments, conflict resolution, and quality improvement

Required Licenses, Registrations, Designations

• Active member in good standing of an associated regulatory body is required, as appropriate.
• Membership in a professional association is preferred (e.g. Association of Regulated Nurses of Manitoba, Canadian Association of Pharmacy in Oncology, etc.)

Physical Demands and Working Conditions

• Must be able to work safely in a typical computerized office environment with frequent meetings and to lift and carry items of up to approximately 10 kg (25 lbs)
• Interruptions to respond to questions from executives and partner organizations are common; dedicated and focused time for planning and concentration can be scheduled.
• Must have a valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province

Other

• Must have a satisfactory employment record
• Must be legally able to work in Canada
• Ability to speak French

This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

CancerCare Manitoba is committed to developing inclusive, barrier-free recruitment processes and work environment. If you are contacted by CancerCare Manitoba regarding a job opportunity or testing, please advise if accommodation measures must be taken to enable you to apply and be assessed in a fair and equitable manner.

This information is available in alternative formats on request. Please contact [e-mail]