Manager of Information Technology

The Manager of Information Technology is responsible for overseeing the implementation, integration, and ongoing management of Windsor Regional Hospital’s Information Systems. This role ensures that these systems meet the needs of WRH, improve patient care, and ensures adherence to governance and security standards. The Manager will work closely with TransForm, a shared service organization, to align strategies and operations across five hospitals in the region. Collaboration with these hospitals is essential to improve system issues, policies and procedures.

There are no direct reports.

• Represent WRH in all respects with TransForm (TSSO) account management to ensure the Information Technology needs of WRH are delivered in a timely manner within established budgeted Capital and Expense limits.
• Identify and coordinate via hospital leadership all WRH IT ongoing and new project and service needs including provincially mandated requirements.
• Within WRH, implement security frameworks, conduct risk assessments, vulnerability assessments, and incident response planning.
• Develop internal information security policies.
• Ensure training and compliance of all security policies and governance. Coordinate and implement WRH-wide audit requirements.
• Provide TransForm with updates on key hospital-led initiatives and their status changes, through regular scheduled meetings with the account manager.
• Participate in regional committees such as the Regional Intake Committee (RIC), Regional Change Management and Adoption Team (RCMAT), and Regional Data Governance. This includes bringing any TransForm produced materials, requests for action, dissemination, or request for decision, and follow up within the hospital to achieve the necessary response back to TransForm.
• Coordinate the prioritization, awareness, identification of accountability and responsibility for all Intake requests and/or Projects.
• Monitor all initiatives, engagement for intake submission process and reporting internally to key stakeholders and executives within WRH.
• Serve as the site operational lead for all IS projects working in partnership with TransForm Shared Service Organization (TransForm), Mohawk Medbuy (MMC), hospitals in Erie St. Clair (ESC), provincial partners, and vendors. This role provides collaborative oversight for the coordination of digital services, including systems and infrastructure at WRH.
• Other duties as assigned.

• Strong knowledge of clinical workflows and healthcare regulations.
• Proven experience in project management and stakeholder engagement.
• Experience in establishing and maintaining relationships with technology vendors, ensuring service level agreements are met and managing vendor performance.
• In-depth understanding of cloud computing concepts and technologies.
• French language proficiency is an asset.

• Bachelor’s degree in Information Technology with a preference in Health Informatics, Information Technology, Healthcare Management, or a related field.
• Minimum of 10 years Leadership experience comprising Service Desk, Networking/Infrastructure, and Security/GRC (Governance Risk and Compliance).
• Cybersecurity experience is required.
• Certified Professional in Healthcare Information and Management Systems – Canada (CPHIMS-CA) preferred.

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Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.