Manager of Enforcement Services

City of Barrie; Barrie; On-site; CAD 112,000 - 150,000; Full time

Benefits offered by this job

Extended health and dental

Life and accident insurance

Paid vacation and sick days

OMERS pension plan

EFAP

Transit passes

Perkopolis discounts

Job summary

The City of Barrie is seeking a Manager of Enforcement Services to lead by-law enforcement, licensing, animal control, and property standards. You will oversee service delivery, staff, budgets, policies, and enforcement activities, and prepare reports for Council and Committees.

With extensive knowledge of Provincial Offences Act, Municipal Act, and related legislation, you will ensure enforcement aligns with Council direction.

Qualifications

• Three-year university degree in law enforcement related and/or business administration and accounting.
• Six years of experience performing duties related to enforcement with leadership experience.
• At least 5 years experience in by-law administration and enforcement.
• Demonstrated experience in Provincial Offence Court proceedings, Part I, II and III Offences.
• Demonstrated experience in prioritizing decisions and problem solving.
• Experience issuing orders and notices.

Responsibilities

• Lead, administer, and operate Enforcement Services, including by-law enforcement, licensing, animal control, and property standards.
• Provide oversight of service delivery, staff, budgets, policies, procedures, and enforcement activities.
• Prepare reports and recommendations for Council and committees.
• Ensure enforcement services are delivered in accordance with applicable legislation, municipal by-laws and Council direction.
• Collaborate with other departments to support a safe, orderly, and sustainable community.

Skills

Leadership

Public engagement

Time management

Negotiation

Presentation

Report-writing

Strategic thinking

Teamwork

Mediation

Problem solving

Education

Three-year university degree in law enforcement or business administration/accounting

Six years of enforcement leadership experience

Experience in by-law administration and enforcement

Provincial Offences Court experience

Tools

Microsoft Suite

Amanda or equivalent

Adobe

GIS Portal

Job description

Job Type: Permanent Full -time, Non-Union

Salary Range: $111,689.64 to $149,698.47 per year

The Opportunity

The Legislative and Court Services Department is comprised of three branches; Legislative Services (which includes Council Secretariat, Corporate Mail and Print Services, Vital Statistics and Access and Privacy Services), Court Services (which is responsible for the administration of justice within two court service areas in compliance with the Provincial Offences Act, the Memorandum of Understanding and Inter-municipal Service Agreements) and Enforcement Services, which is responsible for administering and enforcing several municipal by-laws including but not limited to regulations related to the parking of vehicles, pet controls, property maintenance, business licensing, and sign placement.

Under the general guidance and direction of the Director of Legislative and Court Services, the Manager of Enforcement Services is responsible for the leadership, administration, and operation of Enforcement Services, including by-law enforcement, licensing, animal control, property standards, encampment response, and related regulatory programs. This position provides oversight of service delivery, staff, budgets, policies, procedures, and enforcement activities, and is accountable for the preparation of reports and recommendations for Council and Committees. Additionally, the position ensures enforcement services are delivered in accordance with applicable legislation, municipal by-laws, and Council direction. Overall, this position plays an integral role in providing leadership and oversight of municipal enforcement services, ensuring the effective administration of regulatory programs in support of a safe, orderly, and sustainable community.

Our Culture and Qualifications of the Job

Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community.

Equally important to what we do is how we do it - your actions reflect our core accountabilities of Personal Awareness, Teamwork and Collaboration, Respect and Inclusion, Innovation, and Service Excellence, which define how we work together to succeed.

Education (degree/diploma/certifications)

• Three (3) year University Degree in Law Enforcement Related and/or Business Administration and Accounting related
• Six (6) years of experience performing duties related to the above mentioned major responsibilities, including demonstrated leadership/supervisory experience
• At least 5 of those years experience working in the by-law administration and enforcement field
• Demonstrated Experience in Provincial Offence Court proceedings, Part I, Part II and Part III Offences
• Demonstrated Experience in establishing priorities, decision making skills, and problem solving skills
• Demonstrated Experience developing and issuing Orders and Notices

Knowledge/Skill/Ability

• Thorough knowledge of the following legislation, regulations, or requirements: Municipal Act, Freedom of information, Evidence Act, Provincial Offences Act, Part 15 Ontario Building Code, Animals for Research & Pounds Act, Occupational Heath and Safety Act, Dog Owners Liability Act and other connected Provincial and Federal Legislation
• Thorough knowledge of the following principles and standards: Enforcement practices and or Building Standards, Municipal Government, Mediation, Negotiations, adapting and addressing vulnerable populations
• Demonstrated Ability to:
• Adapt to changing environments, directions and legislation while ensuring goals are met.
• Ensure a high level of time management skills while monitoring and addressing others needs
• Adapt and multi-task regularly while keeping focus on the task, ensuring others are meeting there goals and deadlines
• Intermediate skills include: Active Listening; Administrative; Attention to Detail; Change Management; Coaching; Collaboration; Customer Service; Decision Making; Judgment; Leadership; Mediation; Multitasking; Negotiation; Presentation; Problem Solving; Professionalism; Public Engagement; Record-keeping; Report-writing; Strategic Thinking; Supervisory; Teamwork; Time Management; Troubleshooting; Verbal Communication; Written Communication
• Intermediate computer literacy using the following systems and software: Microsoft Suites, Amanda or equivalent, Adobe, Quick law or equivalent, various tracking databases, GIS Portal,
• Availability to assist with after-hours questions, concerns, or emergencies; to attend evening/weekend meetings or special events; or to work outside of designated normal hours per week
• Availability to accommodate deadlines or peak period workloads that may extend beyond designated normal workday hours or normal hours per week
• Availability to attend evening/weekend meetings or to work outside of designated normal hours per week

Conditions of Employment

• Eligibility for and willingness to obtain full membership in the Municipal Law Enforcement Officers Association / Ontario Association of Property Standards Officers within twelve (12) months of hire date
• Eligibility for and working towards obtaining full membership in Certified Municipal Manager within twelve (12) months of hire date
• Completion of Possession & Acquisition Firearms Licence Restricted and Non-restricted within 120 Days of hire date
• Satisfactory Criminal Record Check *

*Please note that this is a requirement for any new employees to the City of Barrie in accordance with the Police Record Check Policy. Existing employees who have met this criteria will be exempt from this requirement.

Other Important Information

Hours:

The normal hours of work are 35 hours per week; however, some non-standard hours may apply

Wage:

This a permanent full-time non-union position with the following pay level and 2026 pay range:

• Yearly Salary: $111,689.64 to $149,698.47
• Hourly Pay Rate: $61.37to $82.25

What We Offer:

This position includes a comprehensive non-union benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short/long term disability plans, OMERS Primary pension plan, access to the Employee and Family Assistance Program (EFAP), discounted rates for City Fitness Memberships and Transit Passes, and access to the Perkopolis Perks program, which provides exclusive access to discounts on a wide range of products and services available to all City employees.

Why Barrie?

The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.

Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.

Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.