Manager of Digital and Operational Systems

Carey Theological College; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

Carey Theological College is seeking a Manager of Digital and Operational Systems to enhance its digital infrastructure on the UBC campus in Vancouver. This pivotal role involves overseeing digital platforms and operational workflows while fostering a culture of improvement and scalability. Candidates should have a strong IT background and a commitment to the College's mission.

Benefits

Paid vacation

Extended health and dental benefits

Flexible, hybrid work environment

Qualifications

• 5-7 years of experience in systems administration, IT operations, or digital infrastructure.
• Proficiency with platforms like Populi, MEWS, or similar SIS/PMS systems.
• Experience managing digital workflows and platform integrations.

Responsibilities

• Lead the management of core platforms, ensuring stability and data accuracy.
• Evaluate and redesign workflows to streamline operations.
• Develop performance metrics and reporting systems.

Skills

Communication

Problem Solving

Interpersonal Skills

Process Improvement

Education

Bachelor's degree in Information Systems, Business Administration, or related field

Tools

Populi

MEWS

AWS

Google Cloud

Azure

Job description

Manager of Digital and Operational Systems

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Manager of Digital and Operational Systems

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Carey Theological College provided pay range

This range is provided by Carey Theological College. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $100,000.00/yr

Join Us at Carey Theological College — A Place of Renewal, Rigor, and Conviction

Situated on the beautiful UBC campus in Vancouver, where Carey has served students and churches for over six decades, Carey Theological College is undergoing an ambitious transformation. This is not a traditional institutional posting—it’s a call to help rebuild something that matters. Carey is repositioning itself with the boldness of a startup, but the foundation of a historic, conservative evangelical tradition. We are re-establishing our identity around theological clarity, classical formation, and the unchanging truths of Scripture.

We are looking for those who are battle-tested—both spiritually and professionally. People who will not drift, who lead with conviction, and who are energized by the hard, often unseen work of rebuilding systems, culture, and mission. This is a role for builders, not maintainers. For those who want to leave behind institutional drift and help shape a place where truth is not only taught—but embodied.

Roles at Carey are not static. They are designed to grow and evolve as the College itself is renewed. If you’re ready to embrace complexity, bring order to chaos, and serve something larger than yourself, then we invite you to consider stepping into this moment with us.

Position Summary

The Manager of Digital and Operational Systems plays a pivotal role in Carey Theological College’s ongoing transformation. This position is responsible for overseeing the digital platforms, systems infrastructure, and operational workflows that support Carey’s three business units: the College, Hotel, and Student Residences.

As Carey repositions itself for a new chapter of mission-driven growth, this role ensures the stability, usability, and integration of core systems—including Populi and MEWS—while contributing to a broader vision of institutional effectiveness and scalability. The Manager works across departments to streamline processes, resolve operational issues, and support Carey’s commitment to excellence in both academic delivery and guest services.

Looking ahead, this role will play a central part in building Carey’s vision of a connected campus—where academic, residential, and administrative systems are unified to support the full student lifecycle and multi-unit operations. This includes assessing the suitability of current platforms and leading the exploration and phased adoption of future systems, such as integrated tools for administration, campus operations, student life, and housing—each contributing to the vision of a connected campus and supporting long-term scalability across Carey’s academic and residential environment.

The Manager will help build the digital infrastructure needed to support this vision—enabling seamless student engagement from first inquiry to alumni participation, and ensuring Carey can meaningfully steward relationships across every stage of the journey.

As the College evolves, this position is expected to grow—potentially developing into a senior leadership portfolio or dividing into specialized roles across academic, residential, and enterprise technology systems.

Key Responsibilities

Institution-Wide Systems Oversight

• Lead the management of Carey’s core platforms—including Populi and MEWS—ensuring platform stability, user accessibility, and data accuracy.
• Serve as the primary internal expert on platform functionality, user experience, and troubleshooting across all business units.
• Oversee supporting systems (e.g., Goki), ensuring operational reliability and integrated performance.
• Translate Carey’s connected campus vision into an actionable digital transformation roadmap.
• Assess current systems for gaps and redundancies to enable long-term scalability.
• Lead implementation of tools that enhance efficiency, engagement, and cross-unit integration, including cloud-based platforms and API-enabled services.
• Align all technology investments with Carey’s mission, strategy, and structural needs.

Cross-Functional Support & Coordination

• Provide user training, documentation, and responsive support across academic and operational teams.
• Liaise with vendors and service providers to manage system integrations and resolve issues.
• Design workflows that bridge gaps between departments and improve service delivery.

Process Optimization & Operational Integration

• Evaluate and redesign workflows to streamline operations and reduce inefficiencies.
• Support the development of SOPs related to systems usage, permissions, and data governance.

Performance Tracking & Operational Metrics

• Develop and oversee performance metrics and reporting systems that align institutional priorities with operational realities.
• Ensure digital platforms and data tools generate actionable insights that inform budgeting, resource allocation, and strategic decision-making.
• Support a culture of transparency and continuous improvement through integrated dashboards that connect key performance indicators to financial and organizational outcomes.
• Monitor expenditures and help manage budgets related to digital platforms, systems infrastructure, and cross-departmental technology initiatives.

Scalability & Role Evolution

• Build digital infrastructure and documentation that scales with Carey’s growth across programs and services.
• As organizational complexity increases, this role may evolve into a senior leadership position or divide into specialized systems-focused roles.

Qualifications & Experience

Spiritual & Missional Alignment

• A personal commitment to the Lordship of Jesus Christ and a life shaped by biblical truth, spiritual maturity, and alignment with the Classical Protestant Tradition.
• A deep resonance with Carey’s mission, theological and pedagogical identity, and desire to restore truth, goodness, and beauty in Christian higher education.
• A willingness to serve within a ministry-focused, startup-like environment undergoing transformational change.

Education & Professional Experience

• Bachelor’s degree required; preference for information systems, business administration, or a related field.
• 5–7 years of experience in systems administration, IT operations, or digital infrastructure—ideally in higher education, hospitality, or nonprofits.
• Proficiency with platforms like Populi, MEWS, or similar SIS/PMS systems.
• Experience managing digital workflows and platform integrations, including ERP, CRM, or facilities systems.
• Familiarity with cloud platforms (e.g., AWS, Google Cloud, Azure) and integration tools (e.g., APIs, webhooks).
• Demonstrated success in process improvement, execution, and user-centered service.

Leadership & Interpersonal Strengths

• Excellent communication and coordination skills across technical and non-technical teams.
• Self-directed, adaptable, and effective in dynamic, evolving environments.
• Collaborative and solutions-oriented, with a high standard of excellence and service.

Compensation & How to Apply

This is a full-time position based at Carey Theological College on the UBC campus in Vancouver, BC. The salary range for this role is $80,000–$100,000 per year, commensurate with experience and qualifications.

Carey offers a generous benefits package, including:

• Paid vacation
• Extended health and dental benefits
• A flexible, hybrid work environment with regular on-campus collaboration expected

Applications will be reviewed on a rolling basis until the position is filled. Only shortlisted candidates will be contacted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Management

• Industries

  Higher Education

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