Manager of Corporate Services

Commissionaires Ottawa; Ottawa; On-site; CAD 90,000 - 95,000; Full time

Job summary

A leading organization in security services is seeking a Manager, Corporate Services in Ottawa. This pivotal role demands strong operational oversight and strategic leadership across administrative and operational functions. Ideal candidates will possess significant management experience and excel in continuous improvement practices, contributing positively to the organization's mission and enabling efficiency and excellence in service delivery.

Benefits

Generous paid time off

Retirement plans with matching contributions

Employee discounts and social outings

Qualifications

• Must have minimum of 7 years of management experience in administration or corporate services.
• Proficiency with ISO 9001 Quality Assurance standards is required.
• Fluency in English; French is considered an asset.

Responsibilities

• Lead teams across administration, logistics, facilities, and procurement.
• Oversee internal operations, policy documentation, and budget management.
• Manage facility operations and vendor relationships.

Skills

Leadership

Operational Oversight

Continuous Improvement

Procurement

Quality Assurance

Team Coaching

Education

Bachelor’s degree in Business Administration

Public Administration

Operations Management

Job description

2 days ago Be among the first 25 applicants

We are currently recruiting for a Manager, Corporate Services, to work in person at our headquarters in Ottawa, ON.

What you will be doing…

We are seeking a Manager, Corporate Services to provide strategic leadership and operational oversight for our Corporate Services section. In this impactful role, you will lead teams and manage the core administrative, facilities, and operational services that support the mission of Commissionaires. You will also oversee quality assurance and continuous improvement initiatives to drive efficiency and excellence.

Some of your responsibilities include…

• Provide leadership, coaching, and mentorship to teams across administration, logistics, facilities, procurement, fleet management, and quality assurance
• Lead process improvement initiatives to increase operational efficiency, streamline workflows, and enhance service delivery across Corporate Services
• Oversee internal administrative operations including policy documentation, insurance, business licenses and permits, document control, and budget management
• Manage facility operations of all Commissionaires-Ottawa offices, lease negotiations, furniture and equipment provisioning, maintenance coordination, and vendor relationships
• Oversee vehicle fleet management, including procurement, maintenance, and disposal of company vehicles
• Direct procurement activities, maintain the Company’s Approved Vendor List , and manage all aspects of the corporate clothing store, including inventory control and issuing uniforms
• Coordinate all quality management activities including ISO 9001 certification, audits, non-compliance reporting, and customer satisfaction follow-ups
• Support and enhance business continuity planning, emergency response procedures, and serve as Reconstitution Manager for recovery operations
• Provide logistical support for corporate functions, events, and fundraising activities; manage supplier advertising for corporate publications

What’s in it for you?

• Work for a reputable and nationally known company
• Work in a challenging and rewarding work environment
• Generous paid time off, holidays and sick days
• Retirement plans with company matching of employee contributions
• Employee discount programs, social outings and holiday gatherings
• Experience leading cross-functional teams in administration, logistics, facilities, procurement, fleet, and quality management
• Strong operational oversight skills, including planning, coordinating, and managing complex support services across multiple sites
• Familiarity with uniformed services or experience overseeing supply chains, equipment provisioning, and asset management
• Proven ability to apply continuous improvement methodologies such as Lean or Six Sigma to optimize workflows and processes
• Expertise in vendor management, procurement activities, and maintaining critical operational readiness
• Demonstrated skills in facilities management, including infrastructure oversight, lease negotiation, and fleet operations
• A track record of coordinating emergency response plans, business continuity processes, and security procedures
• Excellent communication, leadership, and stakeholder engagement abilities, especially in high-accountability environments
• Comfort balancing strategic planning with direct operational leadership, ensuring mission success under tight deadlines

Your must-haves :

• Bachelor’s degree in Business Administration, Public Administration, Operations Management, or a related field
• Minimum of 7 years of management experience in administration, facilities, or corporate services
• Proven leadership experience, including team coaching, mentorship, and performance management
• Knowledge of procurement, budget management, facilities operations, and vendor relations
• Proficiency with ISO 9001 Quality Assurance standards and audit processes
• Fluency in English, French is considered an asset
• Eligibility for Level 2 (Secret) Security Clearance

Application Process

If we’re the right fit for you, we want to hear from you! Send us your resume and cover letter today!

NOTE : Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply, however we will only be contacting candidates of interest.

HiringNow #OttawaJobs #LeadershipOpportunity #CorporateServices #FacilityManagement #QualityAssurance #FleetManagement #ISO9001 #LeanSixSigma #BilingualJobs #JoinOurTeam

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

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